Terrible
This app is a huge downgrade from Rotaready. It manages to make even the simplest tasks unnecessarily difficult.
You can’t properly view your monthly schedule, weekly hours are unclear, it’s impossible to easily see who’s working, and the interface is confusing and poorly designed. Even tracking your own shifts and hours feels frustrating.
Instead of improving the employee experience, this app has made it significantly worse. It’s slower, less intuitive, and missing features that should be basic in any scheduling app.
I genuinely don’t understand how this replaced a system that worked so well. Please listen to user feedback and make major improvements—or bring back the previous app.
You can’t properly view your monthly schedule, weekly hours are unclear, it’s impossible to easily see who’s working, and the interface is confusing and poorly designed. Even tracking your own shifts and hours feels frustrating.
Instead of improving the employee experience, this app has made it significantly worse. It’s slower, less intuitive, and missing features that should be basic in any scheduling app.
I genuinely don’t understand how this replaced a system that worked so well. Please listen to user feedback and make major improvements—or bring back the previous app.
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Nice app
My employer uses it for us to manage our rotas and other things. The only thing that would be great to have is the rota in the form of a calendar. It would make it some my easier to see the shifts my scrolling it by months then weeks like it is at the moment. Obviously, not all companies plan rotas month ahead but it still would be easier to see on which day you're meant to work or not.
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Even a amateur make better the app
Is terrible app
I can describe how upset Im
I can describe how upset Im
Operational Concerns Regarding the Sona Scheduling System
The transition to the Sona scheduling application has created several operational challenges for staff. While the goal of implementing new scheduling technology is understood, the current functionality of the platform has made scheduling processes significantly more complex and less efficient.
Below are several of the primary concerns experienced by team members:
Operational Limitations
• Shift Swaps: Employees are currently unable to perform shift swaps within the system.
• Released Shifts: Once a shift is released, it cannot be canceled or reclaimed by the employee who released it.
• Management Approval Requirement: Released shifts must first be approved by management before becoming visible to staff. In many cases, this causes shifts to go unnoticed or unclaimed due to the delay.
• EDO/RO Requests: The system does not appear to allow employees to submit EDO or RO requests, which were previously part of the scheduling process.
Visibility & Transparency Issues
• Employees cannot see where coworkers are scheduled, making coordination and shift coverage more difficult.
• The app currently displays all job classifications, which creates confusion when trying to identify shifts relevant to a specific department or position.
Technical Performance Issues
• The “View Schedule” feature is inconsistent, sometimes showing an employee’s schedule correctly and other times displaying incomplete or incorrect information.
• The app has demonstrated frequent glitches and instability during normal use.
• The app constantly sends alerts of “open shifts” to which there are actually none
User Experience Concerns
• The application currently holds a 1-star rating in the App Store with virtually no positive feedback, which reflects the widespread user frustration with its functionality.
• Rather than simplifying scheduling, the system has added additional complexity to what was previously a straightforward process.
There are likely additional issues that staff may identify over time, but the concerns listed above represent the most immediate operational obstacles being experienced.
Below are several of the primary concerns experienced by team members:
Operational Limitations
• Shift Swaps: Employees are currently unable to perform shift swaps within the system.
• Released Shifts: Once a shift is released, it cannot be canceled or reclaimed by the employee who released it.
• Management Approval Requirement: Released shifts must first be approved by management before becoming visible to staff. In many cases, this causes shifts to go unnoticed or unclaimed due to the delay.
• EDO/RO Requests: The system does not appear to allow employees to submit EDO or RO requests, which were previously part of the scheduling process.
Visibility & Transparency Issues
• Employees cannot see where coworkers are scheduled, making coordination and shift coverage more difficult.
• The app currently displays all job classifications, which creates confusion when trying to identify shifts relevant to a specific department or position.
Technical Performance Issues
• The “View Schedule” feature is inconsistent, sometimes showing an employee’s schedule correctly and other times displaying incomplete or incorrect information.
• The app has demonstrated frequent glitches and instability during normal use.
• The app constantly sends alerts of “open shifts” to which there are actually none
User Experience Concerns
• The application currently holds a 1-star rating in the App Store with virtually no positive feedback, which reflects the widespread user frustration with its functionality.
• Rather than simplifying scheduling, the system has added additional complexity to what was previously a straightforward process.
There are likely additional issues that staff may identify over time, but the concerns listed above represent the most immediate operational obstacles being experienced.
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Hour
You can’t see your total hours as an employee you can’t see total combined work hours as an employee
