Connection Error
Pathetic app. It won’t even launch and keeps showing “Unstable Internet Connection” even though my internet is working perfectly. I have one of the fastest internet connections, tested on multiple Wi-Fi networks and 5G, and every other app works without any issues.
I’m using an iPhone and have tried all the recommended troubleshooting steps, including reinstalling the app, restarting my phone, resetting network settings, and switching between Wi-Fi and mobile data. Nothing has fixed the problem.
This is clearly an issue with the app, not my internet connection. Very disappointing experience. Please fix this bug as soon as possible.
I’m using an iPhone and have tried all the recommended troubleshooting steps, including reinstalling the app, restarting my phone, resetting network settings, and switching between Wi-Fi and mobile data. Nothing has fixed the problem.
This is clearly an issue with the app, not my internet connection. Very disappointing experience. Please fix this bug as soon as possible.
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Fixed Now online banking from abroad
The below referred issue fixed now by complaint team remotely thank you. "The online banking impossible with this bank from abroad.
After hand biometrics the apps displays unable to process Transaction – Unknown Response Code Received: 185"
After hand biometrics the apps displays unable to process Transaction – Unknown Response Code Received: 185"
Poor transaction service on App
Extremely disappointed with this App. It won’t work for transactions when you need it. Registered complaints to Soneri Helpline but no permanent solution has been made. Such a poor service!
Ahmed
Issue enabling e commerce “Required request body is missing” even though filling everything. And it’s since long
Barrister
I do use multiple bank applications, SONERI has some features other don’t provide, SONERI very close to me, to others
Good
Good
Can't use app at all
Always saying slow internet
Slow and poor service
It's been a month now and I've been complaining regularly and my money is being wasted from outside the country, but they're not solving this issue very tired and slow service, their complaint is accepted but while resolving the complaint they need more than a month time and their OTP is always received after five to 10 minutes and please I will never ever recommend this bank.
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Add benificiary is automatic
Impressed by the app, you can activate card, add beneficiary just clicking the save button.
Never save beneficiary detail
I have saved beneficiary detail multiple times during transaction. When i ever i wanted to make repeat transaction it was never saved.
Soneri digital
Excellent services
Transfer
Superior service
Zahid Muneer
Best app I ever found
Pathetic bank app
It’s a pathetic bank app. Nothing works
Unpredictable
App crashers all the time. Doesn’t login most of the time. Stone Age
App never works
Tbh this is the worst banking app I’ve ever used. Full of glitches and never works abroad.
Biometric issue
Very bad experience after update biometrics verification failed tried 1000 times error code 185
Transfer
Quick service
Register new device or do finger print in iPhone
As a person who live abroad can go in branch to register new device and using iPhone we can do finger print to access our bank. Bad user experience for iPhone user in abroad. They should made 2 separate ui/ux for android and iOS users.
Transferring Amount
Very good service also generated invoice after transferring amount is good
