Overall great app
I use the WH-CH720N’s and they sound great. The app customization like EQ, ANC, and all that is great. Only negative is that sometimes the app doesnt wanna connect after i use the headphones on a different device like my laptop or iPad
Lacks Essential Features
I have the option to connect to two Bluetooth devices turned on and connect/disconnect announcements play *even with* Notification & Voice Guide turned off, and they interrupt audio from the device I'm actually using. The fact that there’s no option to turn that off is frustrating enough and then I try and figure out how to provide feedback so someone can know that it’s a problem? Nothing. Not in the app, and the website gives me the runaround. So frustrating.
If I walk around with my headphones on while at home I’m interrupted incessantly by the announcements as my computer comes in and out of range. It makes me regret not buying another pair of Soundcore headphones.
If I walk around with my headphones on while at home I’m interrupted incessantly by the announcements as my computer comes in and out of range. It makes me regret not buying another pair of Soundcore headphones.
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Great quality headphones but man what a bad app.
I’ve had a pair of WH-1000MXs for three years now and loved them, the sound quality and noise cancelling are really great. However, this connecting app has never once worked right. There is always some sort of connecting issue where my headphones can connect via Bluetooth to my devices but not to the app. I am continually kicked out the app and asked to re-pair my headphones as if I had never connected them before, and when I try, the steps that I am told by the app or by referencing others do not happen and I am left without functionality. I write this review because I have been kicked out of every aspect of the app(connection and account) and I have no control over my headphones, yet there is not a bit of customer service or troubleshooting to alleviate this problem. Wishing this worked or at least could work with some help, as Sony’s devices are top notch but dinged by the ineffectiveness here. I am a fan, I want this to be put right!
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Hate it
So sick of the noise cancellation turning itself off. If I turn it on, leave it on!!!!
