Sony | Sound Connect User Reviews

Customer Experience

Positive experience27.2% of reviews
Neutral12.0% of reviews
Negative experience60.8% of reviews

~ Based on 2,979 written reviews from the US App Store.

What users say

Is Sony | Sound Connect Safe?

Sony | Sound Connect appears safe based on user ratings. AppsHunter Safety Score for Sony | Sound Connect is 90/100.

This assessment is based on 62,049 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.0% of ratings point to a safe experience
3.2% of ratings suggest some concerns
9.9% of ratings point to a risky experience

~ Based on 62,049 App Store ratings for Sony | Sound Connect.

Is Sony | Sound Connect Legit?

Sony | Sound Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Sony | Sound Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

get boses instead

i hate my sonys they take forever to pair and the app never keeps my settings. i’ve turned off speak to chat so many times and it keeps turning off my music with noise and i have to keep going back to the app to reset it. it’s so annoying. my boses were way better with noise cancellation, comfort, pairing, and settings
Show more

Awful - do not buy

Cannot recommend. The app is terrible. It's awful voice feature cannot be turned off. Useless. Buy Bose instead

These headphones do not work

Whenever I take walk in the park, these headphones constantly trip out. I’ve tried everything to get them to work. They are the worst. Very dissatisfied

No

When is shows the option to connect to the device it instantly goes to add device even tho I did. 😡😡

Love the feel of the app

A nice feature on top of the premium headphones you just bought

Horrible app

I don’t understand how headphones can hive so many useless conflicting settings. I’ve used this app with my headphones for 5y. It’s the worst part about the headphones.

Very easy

App is very easy to use

Perfect Sound But…

Sound is perfect but the ear cushion is uncomfortable after some time. Otherwise it would have been a five star

Not the best a noise canceling

Apparently works OK on airplanes and simple sounds but doesn’t work very good on my lawnmower

Good

Make the buttons taps more customisable

Makes headphones borderline unusable

since there is no way to turn off noise cancelling without opening an app for some annoying reason, you will be forced to open the slowest app known to man and sit there for a good few minutes while the app tries to figure out if your headphones are connected or not (they are), just to do something your headphones should already be able to do without opening truly stupid and useless app
Show more

Terrible app that does not save settings

Sonys speak to chat feature is very frustrating when it is turned off and it decided to randomly re activate once a week. Absolutely ridiculous.
Oh and good luck changing the device your headphones are connected to now! Only reason there are better than the Bose. Claude code could fix this in like 10 minutes
Show more

Connecting pains

Never in my life have I ever had so much trouble trying to connect a device to an app that was already connected to my phone. Great headphone god awful app.

Terrible app that I shouldn’t need

All I want is to turn off the media control touch controls that DON’T WORK. I should not need a dedicated app to do that and the app should be available on my computer if I do. But no, I have to download an app on my phone to get my headset to stop pausing and skipping media on my computer and then this useless app won’t even detect my headphones.
Show more

Can't customize controls, two device mode is terrible

You can't really customize the controls of these headphones. You can only choose between some presets. But these buttons are way too easy to press accidentally so I don't want any control for one press. But you can't customize it like that. So I just had to turn everything off. Get something else.

Not so good

Routinely disconnects as I move from app to app…noise cancellation not as good as my air buds

Would give zero if i could

While i really like the headphones themselves, the software is absolute garbage. I constantly have to re toggle settings, such as turning speak to control off, every time I breathe my audio stops. Then I open the app to discover that the settings have restored to default. Additionally, the power off when removed setting has not worked once, which results in me having to recharge my headphones daily. Super disappointing considering the quality of the headphones and the capabilities of software for for far less
Expensive products
Show more

Don’t use this app if you like your headphones

Automatically updated the software on my headphones and now the noise cancelling is bad. It works fine on airplanes but for everywhere else the noise cancelling is not existent. Wish I never got the app, it ruined my headphones with no way to go back to the old software that actually worked

Great App

One of the best equalizer app

Best app

This is the best app I ever seen