Terrible HMI
HMI is lacking and toggling 4 taps to change volume is pathetic
Why?!
Why do I need multiple apps to use headphones? Why will it never remember my login?
Speak to Chat
Is there any way to permanently disable the Speak to Chat. This feature makes this nice headset useless for meeting, basically cuts me out of the meeting. Also others in meeting only catch a few words before it cuts off.
Great review
It’s a great app and it is great it even works offline and easy to connect thank you for your time
Bad UI design. Unreliable connection
As titled
I love it
I allows me to control my headphones 🎧 I love this app and will use it often
Song
Good sounds
Useless
Never connects from first time. I have my headset connected to laptop and phone. Whenever I start it, it has trouble to connect to iPhone and I have to restart the phone for it to connect. That app is slow and inconvenient to use. It was the biggest mistake to by this useless headphone
Good hardware; ruined by software that won’t get out of the way
I have used Sony noise-cancelling headphones for at least 20 years. I swore by them, despite trying cheaper competitors. I can no longer follow that path, however, as I am spending an increasing amount of time trying to disable “convenience” factors. Most significantly, the “Speak-to-Chat” function has, for years, frustrated me. But I used to always be able to disable it, whether it was the tap-input or the app settings. But nothing I seem to be able to do any more works. Instead, every 5 minutes my listening is interrupted, and there’s nothing I can do to prevent it. Next time, I’m buying a cheap Chinese competitor who does NOT have the stupid app that constantly gets in the way of the hardware working.
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I can’t believe some settings are hardcoded to third-party service link cannot be changed
It’s unbelievable that double tap, and triple tap can only set to apps instead of giving control to the user that paid for the earbuds. Either forgot the ability to have a ANC controls on the earbud or loose basic shortcuts that should be used for volume up and down to some Spotify Amazon Music built in Service advertisement
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Great app with plenty of customisation
Good app and easy to navigate. I’ve had my XM4s for a little over a year now, and they’ve been great! The Sony | Sound Connect app makes it easy to switch between my Apple, Android, and laptop devices. I especially like being able to create a custom EQ and easily adjust the noise cancelling and ambient sound settings. You can also check the battery level and manage connected devices. Overall, it’s a simple and useful app that works really well with my XM4s
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Auto power off doesn’t work
Been waiting for years to have it work well. But my battery constantly drains if I don’t remember to manually push the button. Auto-off Setting has no effect
Stop touching my music
Stop auto setting so many features that I have to use your app but can’t use my headphones and even hum without diving for 15 settings to turn off features that trust me if I wanted to use I would’ve made sure to turn on.
Not noise cancelling
I bought a brand new Sony WH-1000XM5SA today (upgrading from the XM4) and no matter what I do, I continue to hear the ambient noise even after repeatedly choosing noise cancelling. Very frustrating and will probably return it today or tomorrow. I had no such issue with the XM4
Bad Update
Great app when it works. Since last update, app keeps force closing immediately
Good, but my headphones keep switching modes when I speak and I can’t turn it off
I don’t understand why my voice keeps switching the noise cancelling modes and pausing whatever I’m listening to. This is incredibly frustrating and I have gone into settings and turned this feature off, but when I connect to a different device it turns back on. This is an issue for me because I don’t care what mode it is on, as long as it stays there.
I just wish turning the speech feature off actually worked instead of turning itself back on again. Is there a way to fix this?
I just wish turning the speech feature off actually worked instead of turning itself back on again. Is there a way to fix this?
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Great
👍👍 no complaints
No connection
This did not work for me. It just continues to load!
Much better sound
Updated software allows a much better sound experience
Linkbuds
The application works well with my headphones I’ve had them for 2+ years. No issues and I enjoy the app and its versatility
