Membership
The membership has been renewing… it took me several years to realize I have been paying a lot of money for something I never renewed. I think this policy is very smart but preys on people like me who did not realize they had been renewing a membership they haven’t even been using.
Useless
Useless to play titles purchased at sounds true- helpdesk- less than useless- really frustrated with this company all round and they will spam you to death once they have your email- save yourself the resentment and don’t go near it.
Cannot access purchased courses via app
The courses I purchased are now only accessible via the Sound True app, not their website, and now the Michael Singer course that I purchased is no longer appearing in the app. I am also getting error codes for other purchases I made that are only available through Sounds True. Save your money. This company used to be a favorite of mine. Now, it is only a frustrating time suck and a waste of too much of my money.
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Frustration
Very difficult to find the app, get it open and get on with the course. I have to go in thru the website.
Terrible customer service
The videos will not play for some reason. Did all the suggested trouble shooting but no solution found. I then asked for a refund but they ignored the request. I’ve paid for two months without being able to use the app.
Extra disappointing from this company, who would seem more concerned with ethical conduct.
Extra disappointing from this company, who would seem more concerned with ethical conduct.
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