South African Airways User Reviews

South African Airways
South African Airways
South African Airways (Proprietary) Limited

Customer Experience

Positive experience38.5% of reviews
Neutral7.7% of reviews
Negative experience53.8% of reviews

~ Based on 13 written reviews from the US App Store.

Is South African Airways Safe?

Not enough ratings yet to assess South African Airways.

Is South African Airways Legit?

South African Airways is no longer available in the App Store. AppsHunter Legitimacy Score for South African Airways is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Smooth check-in

Smooth check-in process from the iPhone app

Cannot add bumped ticket

I was bumped to a much later flight due to overbooking - which seems to be a regular thing with SAA. I cannot load my new e-ticket onto the app - the number is 1 character longer than the space allowed for it. Also the app doesn't automatically update with my new flight. So no way of knowing if they're moving departure gates - also a regular thing - except by watching the wallboards.
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Just fly Flysafair

Literally can't even register because according to this very poorly coded tender job that was probably awarded to a sly comrade, my "ID and birth date don't match". Don't bother downloading.

Need to login on web

The app needs some serious rework. I can check in on it even if there is a “manage booking” function - which is mainly to sell more add-ons than actual customer service. The flight tracking doesn’t work, whether searching by city or flight number. Very disappointing!!

Trip

Not being saved when added to the app

SAA App

This App is almost as useless as the airline . No wonder the government needs saving all if the time.

Rubbish

I checked in via the web, app doesn’t recognized I’m checked in. Can’t get my boarding pass.

Payment methods saved

App would be great if credit card details could be saved - quite a hassle manually typing the details in for every booking

Total scam

If SAA paid a lot for this app, they have been scammed. This is just a container of web pages, not an app. If fact, if you try (just one example) to check your flight status it opens the webpage within the app and obviously doesn’t know who you are or what your flight is, if it was a real app, it would be integrated. And by the way, that page doesn’t even work. terrible
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Excellent

Seamless experience

Excellent Revamped App

Quite happy with the new app especially since it gives a better experience from the older version , a few notes would be the manage trip section which takes you to a built in web page which should be within the app and not a url extension, the voyagers card I’m happy with being in the new app but one suggestion would be to allow the digital card to be saved in the Apple wallet , other than that an amazing app that just needs that extra love and attention <3
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This app is not worth the effort

This app redirects you to SAA website.
Not worth downloading.
Might as well log on to the website directly.

Brilliant

App is sleek