Location accuracy remains poor
According to the app, the location I am standing in is .6 of a mile away and doesn’t even feature in nearby locations.
Terrible
Nothing but problems
Awful update
I have to use the app everyday….well I did until the new update. Now it won’t let me add new card details. I’m unable to use the parking app as I have no account linked to it. Not getting any response from support. I have to use the app daily for parking at work instead I’m now having to paying to park when I already pay for the parking pass! Really frustrated
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Show-off developers
This used to be a simple to use app - then the devs decided to show off. It is now much harder to do anything. Very poor
New upload locked me out
I’ve had the app from day dot. Never had a problem. Now there is a new version I’ve been logged out, can’t get in any which way and had to pay for parking last time I was in town. The very next day my direct debit came out so I know I’m still paying for the service but no way of using it 😡
App fell over for no reason
5 minutes to reset everything
Mrs Attridge
It’s harder to access parking app now you ve changed it
Mrs AC
Improvements to be made with adding extra time and at 5pm if you want 3 hours you have to rebook.
Southend pass
Unable to renew pass on app despite having automatic renewal!!
Stress-free parking
With so many dedicated parking areas where the Southend Parking App can be used, paying for parking spaces is simple and efficient.
Southend Parking
Very difficult to get internet signal anywhere near Westcliff Leisure centre; are they blocking internet connection?
Ripoff
Always add an admin charge to use the app joke!!!!
Affordable Parking
This is the most affordable parking there is in Southend.
Annoyed
I am very happy with Southend Parking, but just put my car across in a space as I’m expecting a workman here shortly who will need to park on my driveway. Came indoors, couldn’t find my phone to put the parking on, realised it was still in the car, & when I went back to get it I’d been given a ticket during the few mins I’d been searching for the phone. My fault, but so annoying!
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Software
Yet again both the moving app and Southend app are not working properly, no recognising I have the parking pass and have had for over 18 months. No I have had to pay again then reclaim
Good app but a stiff price hike
Easy to use but recent 25% hike is painful
RIP off
Way too expensive 3.10 for an hour is taking the piss and advantage of people using the cliffs
Could do better
App often takes ages to load and location accuracy is poor
Doesn’t always load
I have real trouble with the app most days, It doesn’t always load and I have to pay at the machine or it logs me out and I have to log back in which is time consuming and frustrating.
Use to love this App.
This App was working great but recently it’s changed. The notification reminder that parking is running out comes on the parking time or even after it’s run out not 10 minutes before like it use to be and the app keeps logging us out then takes ages to log back in, we asked Southend Council about it and was told to uninstall and reinstall the app which we’ve done more than once. I always now use Go Mobon App which is exactly the same (Southend Parking use their App system) and we don’t get these problems.
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