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c2c Train Travel: Buy Tickets

c2c Train Travel: Buy Tickets

Train Tickets & Train Times

57 ratings
118 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • July 2, 2020
  • May 20, 2026

Features

Developer

Trenitalia c2c Limited
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About

Purchase train tickets, including e-tickets and season passes, for travel across the UK. Apply discounts, earn loyalty points, and receive live travel updates to plan your journeys seamlessly.

✓Purchase e-tickets
✓Apply Railcard discounts
✓Earn loyalty points
✓Load season tickets to Smartcard
✓Find cheapest tickets
✓Live travel updates
✓Personalize journeys
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What users say

Summarized from real user reviews of c2c Train Travel. Based on 57 reviews and a 4.8/5 average, it highlights the 7 positives and 18 negatives reviewers mention most about this Travel app.

Positive things

  • ✅No booking fees for tickets
  • 🎫Convenient ticket purchasing without queuing
  • 📍Live train information availability
  • 💾Address storage feature saves time
  • 🚄Good rail service frequency and pricing
  • 📱Mobile wallet integration capability
  • 🔄Favorite routes can be saved

Negative things

  • 🐛Frequent app crashes and freezes
  • ⏱️Excessive timeout issues during use
  • 🔄'You've been away a while' message resets progress
  • 💳Payment processing failures and errors
  • 📍Postcode finder not working
  • 🎫Smart card ticket loading extremely slow
  • ⚠️Live travel feature frequently broken
  • 🐢Slow app performance and loading times
  • 🔐Card details not saved between sessions
  • 📋Requires re-entering address despite Apple Pay
  • ❌Apple Wallet integration non-functional
  • 🔄Session resets lose all entered information
  • ⚠️Inconsistent functionality across devices
  • 🎯Difficult and clunky navigation
  • 💸Payment authorization issues and double charges
  • 🚫E-ticket option doesn't work
  • 📱iOS compatibility problems
  • 🔧Poor customer support response
See all reviews

What's New in c2c Train Travel

13.000.2

May 20, 2026

• You can now request refunds online — quick, simple, and processed within 5–10 working days. • Check live car park availability under Live Travel → Stations. • Travelling to London with family? The Family Travelcard is now available to buy through the app!

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User reviews

Most RecentHighest RatedLowest Rated

Don’t believe the fake reviews

The most unreliable app, constantly freezes and deletes your purchases. Then the unreliability of the trains themselves is beyond a joke. No a/c and constant delays. If you want cheap tickets to London, just get off at West Ham as there aren’t any gates and zero staff to enforce it 👍
AlezzcAlezzc

Good job C2C staff

Thanks to c2c being so close to me I enjoy my Travel again
Pabs 2027Pabs 2027

Always fail when is issues on the line

Never works when most needed
Frustrated as fuc. customerFrustrated as fuc. customer

Mr

Classic
Elias T MEKURIAElias T MEKURIA

Don’t believe the fake reviews

The most unreliable app, constantly freezes and deletes your purchases. Then the unreliability of the trains themselves is beyond a joke. £7 single from fenchurch to West Ham? Absolute disgrace. Just jump the barriers
AlezzcAlezzc
See 113 more reviews

User experience

🐞

Reported Bugs

26 issues

App stuck in update loop preventing access

Bug

Live train times display not working

Bug

Postcode validation rejecting valid postcodes

Bug

Payment processing timeout and failure

Bug

Smart card ticket loading failures

Bug

App force closes or crashes unexpectedly

Bug

Session timeout during ticket purchase

Bug

Address field requires re-entry despite saved data

Bug

Apple Wallet add function non-functional

Bug

iOS 26.0.1 compatibility issue

Bug

App loop requiring force close to recover

Bug

Live Travel back button not responding

Bug

Delayed train status updates not showing

Bug

Tickets not removed from smart card after expiration

Bug

Payment declined errors with valid cards

Bug

Double charging on payment failures

Bug

Railcard automatically removed during purchase

Bug

App doesn't recognize valid smart card

Bug

Keyboard not dismissing in data entry fields

Bug

Live times showing incorrect train status

Bug

Engineering works not reflected in app

Bug

Smart card not opening barriers despite loaded ticket

Bug

Return ticket validity issues

Bug

Loyalty points calculation errors

Bug

App won't open with error message

Bug

Recent update causing widespread access issues

Bug
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Requested Features

17 requests

Virtual tickets via phone instead of physical smart cards

Feature

Automatic favorite ticket saving with time preferences

Feature

One-day travelcard purchasing option

Feature

Railcard discount application for regular commuters

Feature

Loyalty rewards program for frequent users

Feature

Quick-buy option for repeat journeys

Feature

Station location map feature

Feature

Automatic ticket loading to smart card without delay

Feature

Ability to delete expired tickets from smart card

Feature

Continue shopping option for multiple tickets

Feature

QR code ticket option consistency across all users

Feature

Favorites function for frequent routes

Feature

Flexi season journey remaining notifications

Feature

Partial credit payment option clarity

Feature

Back button functionality in Live Travel

Feature

Engineering works display in app

Feature

Offline app functionality

Feature

FAQ

What can I do with the c2c Train Travel app?

The app allows you to buy e-tickets for easy travel, apply discounts like Railcard savings, and purchase season tickets or travelcards that can be loaded onto a c2c Smartcard. You can also find the cheapest ticket options without booking fees and receive live travel updates.

How do I use the e-tickets purchased through the app?

Once you buy an e-ticket, you can download it directly within the app or from your booking confirmation email. Simply place the barcode on the scanner at the station gates to pass through. You can also save your e-ticket to your Apple Wallet for quick access.

Can I use loyalty points or discounts with this app?

Yes, you can apply discounts with your Railcard and purchase Online Advance tickets. The app also allows you to use accrued loyalty points when buying tickets on a c2c Smartcard for travel on the c2c route. These points, along with e-vouchers from Automatic Delay Repay, can be used for money off future tickets.

What kind of live travel information does the app provide?

The app offers real-time information including train times, platform details, and car parking availability. You can also sign up for personalized push notifications for journey updates, important network announcements, and expiring ticket reminders.

Is this app free to use?

Yes, the c2c Train Travel app is free to download and use. While the app itself is free, you will still need to purchase train tickets for your journeys.