Annoying Promotional notifications
the app keeps sending me annoying promotional notifications that I don’t want to see. This is against the Apple guidelines which state that apps must get explicit permission before sending any promotional notification and must provide an in-app settings screen that lets people change their choice. This app has no way to disable promotional notifications, so I have to turn off ALL notifications from it, which is very frustrating. Do better.
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Refresh
Only thing I don’t like is when you have purchased something, amount of money is not refreshing automatically and it shows that amount you hade before purchase.
Response from developer
Hello from Space! 🚀 Thank you for your review, Our developers are working on it and we will fix it as soon as possible. 🙂
Transactions page isn’t working
It is almost impossible to open transactions page and god forbid if you decide to filter it, app might crash :)
Overall experience
The app itself and the idea is not bad but the way app works is killing me, you have to wait for a light year to do any operation, which is annoying and costs of lot of time and nerves
Response from developer
Sandro, Hello from Space ! 🚀 Sorry for the inconvenience, our team is working to make the app faster.
Frustrating experience
I had an unpleasant experience with the app and was restricted from continuing after a few unsuccessful attempts to register.
1. license agreement text was loading for a long time, and I had to wait for it to load before I could continue.
2. ID card recognition was extremely difficult, I had to try multiple times before it was recognized.
3. Face verification: After the ID card was recognized, I was asked to take a picture of my face. after a certain number of unsuccessful attempts, the app prevented me to continue until the next day.
Tried with the different phones, lighting/angles/distances, and different facial expressions, but I was not able to complete the registration process.
These types of problems can be frustrating and inconvenient, especially if the app is advertised to provide quick and easy access to money.
1. license agreement text was loading for a long time, and I had to wait for it to load before I could continue.
2. ID card recognition was extremely difficult, I had to try multiple times before it was recognized.
3. Face verification: After the ID card was recognized, I was asked to take a picture of my face. after a certain number of unsuccessful attempts, the app prevented me to continue until the next day.
Tried with the different phones, lighting/angles/distances, and different facial expressions, but I was not able to complete the registration process.
These types of problems can be frustrating and inconvenient, especially if the app is advertised to provide quick and easy access to money.
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Response from developer
hello from Space! 🚀 We are sorry, if there was any misunderstanding 🙁 Please, call us 032 2 711 711 and we will try to help
