Spaces User Reviews

Customer Experience

Positive experience7.8% of reviews
Neutral9.4% of reviews
Negative experience82.8% of reviews

~ Based on 64 written reviews from the US App Store.

Is Spaces Safe?

Spaces: Creative workspaces has mixed safety signals based on user ratings. AppsHunter Safety Score for Spaces is 69/100.

This assessment is based on 114 user ratings, with an App Store average of 3.4/5.

Safety Analysis

58.0% of ratings point to a safe experience
4.5% of ratings suggest some concerns
37.5% of ratings point to a risky experience

~ Based on 112 App Store ratings for Spaces.

Is Spaces Legit?

Spaces: Creative workspaces appears to be a legitimate app. AppsHunter Legitimacy Score for Spaces is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Soporte pesimo

Si lo puedes evitar, háganlo. Es un enganche para más cobros

Clowns

Filled out the form and they called me and were disappointed when I only asked for a day pass. They put me on hold and then hung up… lol. I’ll just go work at Starbucks.

Response from developer

We apologize for this frustrating experience. That's definitely not the service we aim for. We're looking into it to prevent this from happening again.

暐順六樓服務之差

新竹暐順6樓服務態度很差,櫃檯小姐都在聊天,整層都是他們的笑聲,聲音有如魔音傳腦般,非常吵。中間休息2小時,如有有事找他們,還會被白眼,上班常常遲到,造成租客非常不便,包裹簽收態度不佳,往往都是東西擺著就走人,簽收單一秒都不願意等,還要租客拿回去櫃檯給她們。 該補貨的常常沒有。(如設膠帶台,沒膠帶,設釘書機,沒釘書針,反應竟然回覆買不到)
要不是常常需要坐高鐵,真的不需要委屈在這邊受氣。
櫃檯形同虛設。

Poor UX

Very poor UX and design

Auth code is too far

The only function I use in the app is to connect to wifi and for this you need Authentication Code which very hard to reach. Go to Access tab, scroll the horizontal tabs in top and the last one is what you need.

SCAM

Horrible app. Horrible company. Total scam. Signed up for a month to month service. Cancelled after the second month. Then they said I signed up for a two year commitment and I’ll be taken to collections or court if I don’t pay monthly. Then the app never works. Customer service is non-existent. Avoid like the plague.
Show more

Response from developer

We're concerned by your experience. This is not our standard. Please contact our support team at Client Support so we can investigate and resolve this.

欠錢不還有問題的公司!

這間公司內部有很多問題,遇到事情非常難解決,一個問題要溝通非常久,工作人員和客服只會官方回應不會幫你解決問題
退租兩年後還沒收到押金退還,而且系統直接把案子關閉,導致無法用郵件溝通

Annoying

Lots of codes just to get on WiFi. Every time it updates it forgets all the login details so need to go through all the login steps. It can be much easier to use.

Can’t use door access

Can someone pls check and ensure that the door access works on the app pls (it’s been on-going on and off for ages 🙏🏻)

this doesn’t work

they keep emailing be bills though i didn’t ever got to use them

App wont load

I updated the app recently and it doesn't go past the first screen. Please fix this.

Response from developer

We're sorry to hear you're experiencing loading issues. Please update to our latest version or reach out to support so we can help!

Disappointing Experience – Unreliable App & Rigid Policies

The app has serious flaws when booking coworking spaces. It allowed me to make a duplicate reservation with no warnings, and I was charged over $60 with no flexibility or refund—even after canceling within minutes. Be aware: extra charges can happen easily, and their policies offer no grace or support.

The Spaces membership terms and contracts are confusing when signing up, and the customer service team is unhelpful and unwilling to make exceptions—even for loyal members. I’ve used WeWork for years and regret switching. At least they’re more transparent, flexible, and supportive.

Also, many coworking rooms feel more like backrooms—small, windowless, and uninspiring. Honestly, you’re better off working from a coffee shop.

I don’t recommend the app or the Spaces company as a whole.
Show more

Waste of SPACE

just like the rest of the organization, this app is too complicated to be helpful

Response from developer

We're sorry to hear you found the app complicated. We're constantly working to simplify the experience and appreciate your feedback.

Can’t book office space

Since update in December can’t use app to book office space. Have to login into web app for this activity. Please fix this asap!!

Pas la possibilité d’ajouter un pass sur l’application Wallet

Contrairement à beaucoup d’autre espace de co working, il est impossible ici de mettre son pass sur l’application wallet de l’iPhone. Vraiment très dommage

Horrible app

It’s taking 20min just to login because the app keeps erroring and restarting the process.

Waste of time.

Does not work on phone

Tried so many times it just does not work

Very bad

Incredible come continuino a peggiorarla, release dopo release, complimenti 👏

Annoying

Loads of bugs. Never remembers my details and always loads of issues when it sends me the code , first by text and then an email which you have to wait for ever until it arrives. Just what you need when you’re trying to open a door it get a WiFi code

Cannot log in

After the update I cannot log in, the confirmation email is not arriving. If I try to register as a new account, the mail comes. Please fix this 🥲

Response from developer

We're sorry to hear about your login issue after the update! We are actively investigating this and appreciate you flagging it. Thanks for your patience.