Spartan Race User Reviews

Name: Spartan Race
Rating: 3 (81 reviews)

Spartan Race

Spartan Race, Inc

💪 Health & Fitness

Customer Experience

Positive experience22.6% of reviews

Neutral19.4% of reviews

Negative experience58.1% of reviews

~ Based on 31 written reviews from the US App Store.

Is Spartan Race Safe?

Spartan Race has mixed safety signals based on user ratings. AppsHunter Safety Score for Spartan Race is 62/100.

This assessment is based on 81 user ratings, with an App Store average of 3/5.

Safety Analysis

42.0% of ratings point to a safe experience

8.6% of ratings suggest some concerns

49.4% of ratings point to a risky experience

~ Based on 81 App Store ratings for Spartan Race.

Is Spartan Race Legit?

Spartan Race appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Spartan Race is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Broken app - should be removed

Plenty of other reviews about Apple wallet integration being broken. That was what I was hoping to use. However, I never got that far, it offers to let me pay with Apple Pay then immediately fails. Only because I came to post this review about broken Apple Pay did I see the notes about Apple wallet failing too. Seems like the app is worthless all the way around.

cp-sea

3 months ago

Response from developer

Hi, Thank you for your feedback. We are always looking to improve. You can contact us at us@spartan.com with more details on ways we can make your app experience better.

Add To Apple Wallet Feature Stopped Working

I rarely use this app but I found it useful for adding my race tickets to my Apple Wallet, and also for claiming my tickets. Well, it looks like the add ticket to Apple Wallet feature is not working. I hit the button and nothing happens. I’ve tried all the solutions including deleting and reinstalling the app but it still doesn’t work. So what changed? It worked just fine for the last race which was a month ago. If something else breaks in this app, I’m permanently deleting it. Get the Apple Wallet feature fixed please.

NickTheDragon2054

4 months ago

Response from developer

Hi, Thank you for your feedback. We are always looking to improve. You can contact us at us@spartan.com with more details on ways we can make your app experience better.

Don’t get it

They have the absolute worst support ever, takes a week to get a response and completely non helpful. They scam with the ridiculous fees. No wonder they are getting sued and I’m signing up too

randomname1329

5 months ago

Money hungry

It’s hard to digest how little you get for the ever increasing costs. Insurance is a scam. Hidden fees. They compensate the volunteers absolutely nothing so that they do absolutely nothing. The owners and stakeholders should be ashamed

loganeeeeee

5 months ago

Stuck on a load screen

I get through the warmup and now I’ve got the spinning wheel of loading because I completed the warmup. Been spinning for 5mins…kinda hard to stay warm when the app won’t get off the load screen.

I had to delete and reinstall the app.

Please spend more time improving your app, or offer a printout of the workout so I’m not left waiting for an app to load in the middle of a workout

Josh0800

7 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with troubleshooting questions, and we would be happy to help!

Less Functional than the Site

Downloaded this app because I thought it would be more valuable than the website. Aside from downloading your tickets into your digital wallet, I found the functionality being broken or limited. An example of this is when I tried to view the course map. The app took me to a partially filled page, no map. I went to the website and there I was able to see the same page but filled and with the course data.

JunnyBananza

8 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with race-day related inquiries.

Tickets are showing up

I just bought a trifecta pass and I’m doing all three in one event. I am trying to assign the tickets in the app but only one of the races showed up. Hopefully, this doesn’t cause issues on race day. I would be very upset. I took a screenshot of the receipt so hopefully that works. Bad first impression of this app.

joltgood

8 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with ticket assignment issues, we would be happy to assist.

Inadequate

This app is highly inadequate for what it’s trying to be. It won’t display all of the races you registered for and then when you try to submit a help request in their help center, the submit question option doesn’t work. It shouldn’t be this hard to use.

SQSC28

8 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. You can contact us at us@spartan.com with any app issues you are experiencing.

Abandoned previous app without warning

I’ve used Spartan Fit for years. Suddenly the app doesn’t work and isn’t supported (5 months after renewing my annual membership). I never got a warning or a refund. I reached out but never got a response. Spartan abandoned their clients to create a shiny new app that no one asked for, and lost loyal customers along the way. Never again with such an inconsiderate and untrustworthy company.

aanayel

9 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. Please email us@spartan.com with further feedback you have.

Needs improvement for sure

The app works, I’ve had it for 10 days and have feedback -
Please allow for distance measurements to change from metric to imperial.
Please fix the clock portion resetting to “0” when exiting out of a circuit to look at the next circuit.
Please keep the clock running if the user goes to another app.
Please allow for checking off when a single exercise is done in the circuit, along with the “mark all complete”

rustydp56

10 months ago

Response from developer

Hi, Thank you for your feedback! We are always looking to improve. Please email app@spartan.com with any further feedback you have. We look forward to hearing from you.

Couldn’t find anything

Very frustrating. Couldn’t find anything on the app - just trying to do a spectator pass took me 20 min. Simplicity is key here folks!

excecutivepurplepawn

a year ago

App crashing

I love this and have been using it for the past few years now. However, ever since this weekend the app has been crashing after a few seconds of use. There seems to be some kind of bug

Mike Cashion

a year ago

Meh. No customer service

Tried for several days to contact support via email and tickets but no responses. Discounts codes did not work but they will spam you via text and email. Disappointed because I loved the actual events.

Dj ae

a year ago

App crash

After the update anytime I go to assign a ticket to myself the app crashes and closes out I tried uninstalling and reinstalling the app and still crashes when I try to assign a ticket to myself

Cocomarchorito

a year ago

Response from developer

Hi there–thank you for letting us know. At your earliest, can you please contact our customer support team at app@spartan.com? We want to resolve this issue for you. Thank you, and we look forward to hearing from you.

Auto scroll is annoying.

Most of the app is pretty good… but the auto side scroll on the home tab, between the races I am signed up for, is super annoying. Please get rid of it! I’ll scroll to the race I am looking to check info on, and as soon as I am about to select something, like ‘view ticket’ or ‘view course map’, the app auto scrolls away to a different race I’m signed up for. I can swipe left and right just fine on my own. Please make it stop! (I bought a season pass this year, and this is gonna drive me crazy if I gotta deal with it all year!) Other than that, pretty well organized app.

scottmiller99

2 years ago

Response from developer

Thanks for taking the time to share this with us. This has been shared with our development team and they are working on making that a better user experience. We will reach out again to let you know when this has been updated. Thanks again & talk soon!

RIPOFF

What a RIP-OFF this race has become!!
They used to have the pics of the races FREE for those of us crazy enough to invest our hard earned money to participate, run, test our limits and see a few rare of those moments of pure agony, pain and excitement captured in pictures….
Only for them to “partner” with some photography company that now CHARGES us runners for pictures on top of the huge amount we pay to run these races.
This is so off-putting and disappointing that this company has become so huge that they now Nickel & Dime us runners for these moments our loved ones can’t accompany us.
I may look to go and participate in another obstacle race company that doesn’t charge another amount on top of the crazy price in this Inflation Economy where they don’t tell you about the Veteran-Active Duty discount till AFTER you’ve purchased the race tickets.

WHAT A RIP-OFF you’ve become SPARTAN RACE

SSGJOSE

2 years ago

Basically useless

Outside of retrieving your ticket (add it to your apple wallet), the app is useless. It displays helpful stuff but it fails to actually be accessible. Do not use the app if your looking for reliable information.

Film-connoisseur

2 years ago

Old app

Merge this app with the old app and yuh got something.

blehble

2 years ago

Can’t pick the Week within Programs.

Programs not functioning properly. Is not letting change the ‘Week’ you desire to explore. Stays on ‘Week 1’ all the time. Very disappointing!!

aferra

2 years ago

Terrible app full of bugs

Basically what the title says. The app is so riddled with bugs that it’s basically unusable. The workouts are fantastic, but i can’t access them even though i pay for the app. Only reason it isnt one star is because the workouts are good. But you’re better off finding a different program somewhere else on the internet.

hhhbsnsjenen

2 years ago

Response from developer

We greatly appreciate you taking the time to share your experience with us. Your feedback is invaluable in helping us improve the Spartan app. We understand that your experience should be a positive one, and we apologize that this has not been the case. Can you please write our team at app@spartan.com? We want to ensure you have full access to your account and work together to improve your app experience. We look forward to hearing from you soon!