V10 is TERRIBLE
They used to be a great company with a great product and AWESOME customer service. Then they “upgraded” to version 10. Version 10 is TERRIBLE. It is very cumbersome and simply NOT easy to work with. And to make matters worse they are no longer supporting Version 9. They are no longer putting any money into fixing bugs or problems with Version 9. Unless you can use Version 9 don’t waste money on Version 10
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Terrible customer service
This company will nickel and dime you I promise. Won’t let you make changes yourself. No phone support and only daytime support. If I don’t already have my template built I won’t switch but if you do inspections you know that isn’t easy to just rebuild.
So Many Bugs
I couldn’t recommend this home inspection software less. There are so many bugs and Spectora constantly updates it with new features while old ones sit unfixed making it borderline unusable.
Spectora is only interested in serving It bottom line and no longer takes care of its customers, the home inspectors that have built their businesses around it software.
Spectora is only interested in serving It bottom line and no longer takes care of its customers, the home inspectors that have built their businesses around it software.
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Continuing to get worse
Between trying to sell products to our clients without permission, failure to correct ongoing bugs and stability issues that have wreaked havoc on us for years, and continuing to see new bugs pop up… this company is truly going backwards and has betrayed those who helped make it successful.
Data Miners & Sellers Of Private Info
Spectora used to be a good software. But recently they sold out to a bunch of greedy corporate types who are now stealing client info from inspectors without their consent and are spamming inspection companies client base with third party spam and they refuse to let inspectors opt out of it to protect their clients data. They have become the Indian spam caller of inspection software companies.
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