Accessibility
Please add new movies to this app and make it faster to load I make it where I can use it in the movie theater.s
New downloads not syncing
I love to show this app to my students with visual impairments, but when trying it out with one recently, any new audio description file we download will not sync. The page says preparing to sync, but it just seems to spin its wheels and never actually sync. Previously downloaded files seem to work fine. Please fix this, my students love this app!
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Won’t open…
Won’t open… just keeps loading
Great app!
I am legally blind, and this app has been on my wish list for a long time. Now I can enjoy movies right next to my sighted wife and friends, and they don’t have to hear the audio descriptions. As more shows get added, this is really becoming life-changing! Thank you so much for putting out this free application.
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Response from developer
We're thrilled the app is meeting your expectations. Thanks so much for the excellent rating and for being a Spectrum customer! ^PB
LOVE IT!!!!!
Just discovered this app a couple of weeks ago. I absolutely love it! Thank you so much for developing an app like this.I am so very excited about this new technology. I have been waiting for it for a long time and hoping it will be available on all TV shows movies etc. just as close captioning is. Thank you so much for providing this for free and the only reason I gave it four stars is I have just started using it and there are not many TV shows at all on it. Is there anyway other than checking the app occasionally to find out when new programs and movies are being added? Thank you again!
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Response from developer
Update: We hope that you are still enjoying your content and we would love to earn a 5 star rating from you. To address your point, there is now a "Newly Added" category that you can view on the home screen of the app to know which titles were added most recently for ease. Hope this helps and please don't hesitate to reach out to me at SpectrumAccess@charter.com with additional questions. You can also discover our content here: https://access-app.spectrum.net/.
