Spendesk User Reviews

Customer Experience

Positive experience43.5% of reviews
Neutral19.6% of reviews
Negative experience37.0% of reviews

~ Based on 46 written reviews from the US App Store.

Is Spendesk Safe?

Spendesk appears safe based on user ratings. AppsHunter Safety Score for Spendesk is 93/100.

This assessment is based on 621 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
5.2% of ratings point to a risky experience

~ Based on 621 App Store ratings for Spendesk.

Is Spendesk Legit?

Spendesk appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Spendesk is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Annoying

Super Annoying

Spendesk

Très bien

FIX YOUR BUGS!!!!!!!

Your developers need to understand what QA testing, and you need to text the basic features of the app! It’s inexcusable that users cannot add a supplier name to an expense item. This was previously possible, but you broke it last week. What’s worse if that you pushed out an update today to fix bugs, and didn’t fix this one!!!!!!!!!!
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Lent

Latences serveur trop lent

Facile d utilisation

Très bien. Facile d utilisation et rapide à enregistrer les infos. On gagne bcp de tps

Too many bugs

Too manny bugs. Nothing has improved for weeks. Receipts seem to be disappearing although I’ve uploaded them weeks ago. Very disappointing. You can’t even add a new merchant.

Forçage

On me force à mettre un avis

Pas très intuitif

Site technique un peu difficile à cerner quand on n’est pas un professionnel de l’informatique!

Brilliant

Best app for expense management, virtual cards, and everything in between!

3 Years of Uncorrected Bugs

Spendesk adamantly refuses to fix a bug that has been reported to them repeatedly for more than three years.

If you use the Spendesk credit card to pay for a transaction, the Spendesk app ALWAYS incorrectly populates the “description” field with the “supplier” information. 100% of the time without fail. That means that you have to delete the incorrect information from the “description” field in order to add a description, and you have to then manually add the correct info in the “supplier” field (or cut/paste from the “description”).

The new app update yesterday also reintroduced a new bug that Spendesk manages to fix and then reintroduce from time to time. Again, if you use the Spendesk credit card for a transaction, when you try to use the camera via the Spendesk app to take a photo of your receipt, Spendesk will show that the receipt has been captured, but on the app’s Home Screen the app shows that the receipt is missing. Sure enough, when you tap that expense item, Spendesk has deleted the image of the receipt. I have tried three times to use the camera in the Spendesk app to capture a photo of my receipt and the app deletes it every time. This bug happens every few months, and then they fix it for a while. Bottom line, don’t use the app to take a photo of your receipt. Use your iPhone’s camera app to take a photo and upload an image of your receipt from you photo library instead. That avoids the headaches of this annoying bug.
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Great app

Super easy to use and very convenient for mange expenses

Manque d’efficience

Le motif de la dépense est pré remplie avec le nom du fournisseur, il faut toujours effacer et remplacer par le « vrai » motif, c’est chronophage

Downgrade: 2.67.0 Update Introduces New Bugs

First, the 2.67.0 upgrade introduced a new bug where you have to attach a receipt twice. Even though you take a photo of a receipt, the app tells you that the receipt is missing until you take a photo of the receipt a second time.

Second, and most frustrating, the Spendesk developers have STILL not fixed a bug that has existed for over two years. When you use your Spendesk card, 100% of the time, without exception, the Spendesk app incorrectly lists the supplier in the “item description” field instead of the “supplier” field. You have to correct literally every single Spendesk credit card transaction in the Spendesk app. This cannot be difficult to fix.
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Response from developer

Thanks for submitting this detailed report, this will definitely help us understand what' is happening and fix those issues. Could you by chance reach out to our support team, so we can look into precisely those Uber transactions? In the meantime, we're investigating to solve 2nd, 3rd and 4th issues. I'm really sorry that you're experiencing those problems.

Much improved

The speed at which the app opens, and loads the various sections when submitting expenses, is much faster than before. Much nicer to use, very swift and convenient.

Impeccable je trouve cela tres rapide je recommande vivement

Je suis très satisfaite de ce procédé Merci

Terrible product

No Apple Pay
Can’t change PIN
Can’t see card details in the app
The email receipt feature can’t figure out very clear receipts
Disaster

Pas de sans contact

C’est dommage de ne pas avoir le sans contact on a l’impression d’avoir une carte de 2020

Factures

Très pratique pour envoyer frais

Something has gone terribly wrong

Unfortunately Spendesk has utterly botched their new card roll-out. A once dependable, reliable service has been plagued with errors, missed payments, and interminable waits for verification codes. Cannot be used for business critical payments as the reliability is just not there. My company will be moving away from Spendesk which is a shame. In its heyday it was great.
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Top

Hyper pratique pour se faire rembourser les frais pro par sa direction.
Après ça dépend de la rapidité d’exécution du service comptabilité 🥴