Needs updates
Good when it works. Disconnects constantly. Can't leave grill unattended and check with app.
App not working because won’t login
Why does an app that should only require to be connected to my network lose all functionality if I the app is getting login issues
App doesn’t work
App is awful, keeps disconnecting and when it does connect it’s showing different temps then what the actual spider is showing
Disappointing App
The app doesn’t stay connected to the grill. When you switch away and come back to it, the app pops up a warning that says: “Retrieving Data: This may take up to 20 seconds. You may need to restart the app to force a refresh.” Come on, this is amateur hour.
Unreliable control using this app.
This app is basically useless. It requires setting up for each use. Getting support is impossible. It takes 30 to 45 minutes to get it connected and that is only when you can get it to pair the venom to the app.
Can’t Connect
Venom won’t connect to the app. Especially annoying because the control board on the Venom doesn’t have a pause button. If I need to have the lid open for a while to season, glaze, etc, the fan goes full speed and the coals get too hot and when the lid goes back on, the temp is much higher than I want it to be. Only solution is to turn it off and turn it back on when the lid is back on. Love the Venom but the connectivity is pretty bad. You should have made a Bluetooth option so I can connect directly to my phone and not have to relay to my WiFi to the app.
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App keeps Venom from being great
The venom works well, holds the temp pretty dang close and has made long cooks enjoyable. The app for the Venom is so bad unfortunately, that I wouldn’t recommend the Venom to anyone.
For what it costs, just save up and by a gravity fed smoker with Bluetooth.
For what it costs, just save up and by a gravity fed smoker with Bluetooth.
Works well
Please add a low temp alarm that can be set by the user.
Bare Bones App
Love my spider grill but the app leaves a lot to be desired. It’s functional but very bare bones. A great starting point would be improving the Temp adjustment…I would much rather have a dial or scroll interface than old school analog where you have to manually enter numbers for every little adjustment. I hope Spider Grills will invest a little more into the user experience here.
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The App is so bad.
I do love the product, but the app is so frustrating. It doesn’t stay connected. It uses WiFi so as long as both things are on the router there is no reason to disconnect. AND EVEN IF OT DOES disconnect for any reason, have the app remember the cook that was just started. Every time it disconnects it looses history. Insanely annoying.
I don’t say this lightly: if I had known the app would be this frustrating, I would not have purchased the controller. Simple as.
I don’t say this lightly: if I had known the app would be this frustrating, I would not have purchased the controller. Simple as.
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Venom
The Venom itself is awesome! But the accessories degrade very easily.
Great product but the App could use a few things
This is a great product. I absolutely love how I can control a cook on my Weber Kettle from my phone! The fan gets your charcoal up to temp quickly and efficiently and keeps the temp controlled. However, with the app I wish there were preset settings for certain cooks like a pork but, brisket, etc.
Great product but app is lacking
Is it possible for spider grills to provide API so we can maybe integrate it to a smart home
hub like HomeAssistant?
hub like HomeAssistant?
Connection Issues
I have had trouble connecting the app to the Venom. It seems the Venom will connect to the WiFi but the app takes so long to pair with the Venom the Venom times out. I have had multiple email exchanges with the folks at Spider Grills but still no success. It is a real hassle to get the app connected. If and when it does connect it’s great. I agree with other reviewer the app needs considerable work.
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Great addition
I love the spider venom on my Weber charcoal kettle grill. It holds my low temperatures very well and it allows my grill to get very hot for when I wanna grill a steak.
Great product - App could use some polishing
The physical product is great does exactly what it says. The GUI for the App is a little hokey. Could use some aesthetic GUI upgrades but the latest is functional. A few features I would like to see are - low temp alerts. For if/when the grill runs out of fuel. Also some logic so if it sees a steep decline in temp it can figure that it’s probably the lid being removed and hold off 5mins before firing the fan up. Also maybe storing the temp graphs for later reference. Just some ideas. This product is great and with a few tweaks it can be even better!
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Venom.
Venom works well but unfortunately the App can in NO way be dependent upon
Not quite there yet
Took multiple attempts to connect with unit. Then wouldn’t sync with unit. When it finally did. I couldn’t control my Venom unit. Finally got it ti work somewhat. The app needs an actual alarm notification when pit and meat temperatures are reached, not just a message.
App crashes when you try to view the graph
Overall I like what spider grills is trying to do. I’m using the venom and it is an excellent addition to my charcoal grill. Unfortunately I cannot see the graph as every time I try to open it, the app crashes and closes instantly. I’ve tried restarting my phone but that has no effect. It would be nice to have more control in the app such as how often it gives you temperature updates. The spider grills hardware is great, the app needs a lot of work to match the quality of the hardware.
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Needs work. The spider controller is great, the app needs a little work
Overall the app needs a little work. On my iPhone 14 pro max the display looks messed up and the biggest problem is the graph. It works sometimes and sometimes the screen is blank. The venom always shows the graph so it’s collecting the data, it just does not make its way into the app.
