Connectivity issues; like everyone else. Lol
Love the grill; hate the app. It always connects during initial start-up, but then you notice your probe and cooking chamber temps are not updating. Also lose the ability to adjust ANYTHING thru the app (temp alarms, cooking temp, timers, etc). Restart of the app temporarily fixes the issue, but it just disconnects again and forces you to close and restart over and over. Contacted customer service, who were friendly and quick to respond, but said they needed a video (?????) to help diagnose the issue. 🤷🏼 When I explained I wasn’t going to take the time to do that and didn’t understand how it would help or what it would actually capture, they responded that they had forwarded my issue to their engineers, who also said they needed a video. Uhhhhh…it connects, then disconnects, and then reconnects if you restart the app. Pretty straight forward to me. Again, what is a video going to show that my description, and the other numerous reviews describing the same exact thing, didn’t provide? Some of these similar reviews are over a year old, so I again explained I wasn’t going to waste my time trying to record a connectivity issue that they’re apparently unwilling / unable to address. Again, happy with the grill..hate the app.
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JRJeff Roden
Missing too many features
The app is slow to refresh the main screen. Most of the time, I have to back out to the selection and then go back in to get it refresh. App is missing basic features such as a temperature range alarm for low and high temps for both the grill and the meat. It also is missing a report so that you can follow up on your cook after to see how consistent the temp was throughout.
App does work well to change the temp of the smoker though as a plus
App does work well to change the temp of the smoker though as a plus
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P1Parzival player 1
Flawless performance
I’m not sure what all the negative buzz is about. It’s pretty simple. Turn on the grill click the pair button in the app. Add your WiFi network name and password in the app. Then connect your grill to the WiFi network from the grill itself. That’s it. Takes about 2 minutes and off you go. I’ve watched it for 30 minutes straight and the temp on the probes and the grill itself are reflected in the app instantly. The alarms I’ve set also work immediately. This app is perfect. It even has cheat sheets to remember your internal target temps and tons of recipes etc. I can’t say enough good things about the grill AND the app.
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NNotTodaySatanNotToday
Connectivity
Wish this app can stay connected like Traeger, I can stay connected anywhere because it is connected over the internet to you phone. Like I had to go to store and still monitor.
The issue is 2.0 and 3.0 apps suck even when connected and in the house. It never stays connected. Have to restart app to see updates
The issue is 2.0 and 3.0 apps suck even when connected and in the house. It never stays connected. Have to restart app to see updates
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Bballzdeepinthis
Good Feature when working
Great feature of being able to watch and control my grill when I am not right beside it. Normally it will connect but rarely does it stay connected. I usually close the app, restart and then reconnect. Adjusting the temperature or shutting down works well.
Lltownwrangler
