Not user-friendly
I really enjoy the convenience of the app and appreciate the service you provide. However, I think the app could use some improvements. It is not possible to see the ingredients for many of the products. Also, once an order has been placed, there is no option to add any forgotten items, so you must place a separate order. It would also be very helpful to have the option to communicate directly with the shopper through WhatsApp while they are shopping for your items.
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Issues!
I’m grateful for this app, however for the last 6 months the BACK-BUTTON has not worked properly since a major update. No matter how far you go into product pages/searches, the back-button resets and brings you back to the home setup page! INFURIATING.
Also the “cancel order” button is really poorly placed and gets hit accidentally all the time. Equally infuriating.
Also the “cancel order” button is really poorly placed and gets hit accidentally all the time. Equally infuriating.
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Not working
Can’t make it past the select region page, app not working
Stupid a app
I am try to buy free range chicken, filter doesnt working, buy doesnt working… Really you have to kickout this IT manager ! Who is handling this app ! I never seen in my life such a stupid app! You are big company !!work with talabat, bcz you do not do this job ! IT its not job ! I suggestion you ! Do not play IT game ! Your team not enough
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Fav!
My go to for grocery orders!
Love the assortment selection ❤️
Love the assortment selection ❤️
Fix the infrastructure
Tour last update made it way worse. Now the app is t functioning at all!
Update not working
Added Saudi Arabia to the mix but the app doesn't launch
Completely useless
Completely useless
Horrible planned website pls change the developer
Horrible planned website pls change the developer
Impossible to reorder, app is crashing
Impossible to reorder, app is crashing
Scammy
Absolutely horrible, half of the items are out of stock, so it’s never the full order
Un shown products
Please update the App is very bad and the page keeps loading
Worst low quality experience
I ordered a whole chicken and that was overcooked and it wasn’t in one piece it was cut, on top of that it was cold.
I called for return. They told me they don’t have another one. It was the last one so they basically sold me the last that is not good
Unaccaptable
I called for return. They told me they don’t have another one. It was the last one so they basically sold me the last that is not good
Unaccaptable
Items out of stock
All items out of stock without updating app
Poor customer support & inconvenient app🤬
If you receive the wrong or spoiled item, it takes a lot of effort to get a refund or replacement. The support process is slow and inconvenient, and instead of solving the issue quickly, they make the customer waste time. Carrefour support works much better in such cases.
On top of that, the app itself is very inconvenient - overloaded with unnecessary features and not user-friendly.
On top of that, the app itself is very inconvenient - overloaded with unnecessary features and not user-friendly.
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Nightmare!
Signing in was a horror. Pricing is ridiculous. Recommend Grandiose (I am a consumer, no axe to grind
Other than wrestling with the app only to find it all 20% more expensive!).
Other than wrestling with the app only to find it all 20% more expensive!).
Doesn’t work
Can’t add card, can’t order, and items you want to get a closer look just get added automatically to your cart ! Have to check twice before ordering
Not working
Not working
Needs to be updated
Great shop not so great app, please fix
Very user friendly
The Spinneys app is now very user friendly with a helpful search function. The increased offering of Spinneys own food is excellent & cost effective.
