Very few functions
Very slow for an app that does virtually nothing. It does at least work.
I think it’s a bit weird that 2FA is required to log in like on the website, and it’s a concern that Spintel says “no data is collected” when clearly does is collected and transmitted for the operation of the app.
I think it’s a bit weird that 2FA is required to log in like on the website, and it’s a concern that Spintel says “no data is collected” when clearly does is collected and transmitted for the operation of the app.
Crash Crash Crash
I've rebooted my phone (17 Pro Max), deleted and reinstalled the app (iOS 26.3.1 (23D8133)). Can't get the app to open. It allows me to login, the thing spins around for a couple of seconds, then the app shuts down 🤷♂️ Not very helpful.
Basic
This app doesn’t connect with you account. You have to sign on at Spintel’s portal to do that. Basically a useless app.
App is broken
Does almost nothing. I don’t think anyone at spintel has even looked at the app. You have to do everything on their website. Not only that but the link your account is broken. It takes you to a my.spintel link that doesn’t seem to exist any more so I then have to manually find spintel website, then find customer, then find my account etc. it’s a shames because their product & pricing is good but just their app & website has no effort put into it at all. I feel they are loosing customers because of it.
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Unusuble app
Completely unusable app. There is no working way to contact support — no chatbot, no complaints, no human assistance. The support section loads a blank or non-functional page.
Releasing an app for a telecom company without basic support functionality is unacceptable. This app serves no purpose.
Releasing an app for a telecom company without basic support functionality is unacceptable. This app serves no purpose.
