Spotlight by Verizon Connect User Reviews

Customer Experience

Positive experience25.6% of reviews
Neutral9.0% of reviews
Negative experience65.4% of reviews

~ Based on 78 written reviews from the US App Store.

Is Spotlight by Verizon Connect Safe?

Spotlight by Verizon Connect appears safe based on user ratings. AppsHunter Safety Score for Spotlight by Verizon Connect is 94/100.

This assessment is based on 6,362 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.3% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 6,362 App Store ratings for Spotlight by Verizon Connect.

Is Spotlight by Verizon Connect Legit?

Spotlight by Verizon Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Spotlight by Verizon Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Terrible

The new app is terrible. Slow, hardly works. Most times have to close it down and reopen the get it too work.

Worst app in the world

Verizon had the best app reveal and decided to go backwards and go with spotlight. It’s slow, when you open up the app your map isn’t loaded, there is features that the old reveal app had that this can’t do. So frustrating will look to leave Verizon because of this

It works when it wants to

I always try to get locations of drivers and it will kick me out of the system. When login back in it does the same over and over until you are logged in sometimes after 20 -50 times trying to log in! It doesn’t help if you need a location immediately. I hate it!

Why change a good thing?!?!

The old tracker app wasn’t superior or anything but was WAY better than this junk… glad I don’t pay for it and my company does or I would cancel my service. Paying for something that isn’t user friend is a joke!

OK, but…

The app works OK, but it keeps logging me out which although isn’t critical, it is inconvenient having to log back in.

Bigger issue though is the fact that sometimes it takes a couple of minutes for any vehicles to show up. Really frustrating.

Not user friendly

They got rid of reveal, good for looking up and finding tracked assets location, to this program which is horrible for that. Don’t even get me started on there customer service side….

Reveal was better

Beware of Verizon multi year auto renewing contracts which cannot be cancelled without full payment of future unused years.
So far this new app is worse than Reveal app that it replaced. Live map takes ages to load, replay doesn’t work, they have made a previously simple app into an app that requires too many clicks and navigating of menus to eventually end up at a feature that no longer works
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Won’t even start up

Lots of glitch…the wheel spins showing a map of Europe …. I have, however, gotten it to work a few times.

Needs overhaul

Got to keep logging in every time when signed into ELD and then there’s no guarantee it will log in

Racing to rock bottom

Ever since Verizon took over Fleetmatics, the product has been deteriorating ever since. This new app somehow backslid from Reveal.

Poor Realtime Update

Takes forever to load, I think I had better service with previous app.

1 Star

This app is nowhere as good as the last app. When you open the app your vehicles are not there. You have to fully shut down and restart. The reply is poor - get it updated please

Not fit for purpose

Well done you spastics. If your job is to piss off customers and force them to move elsewhere, then you have done a fantastic job.

Keep up the good work

Run Far Away!

Can we please get the Reveal App back. This is the slowest, glitchiest app. With a company like Verizon you would think y’all would have better products. I have 11 vehicles and I feel like AOL dial up from the 90s would be better than this app.

Worst app ever

This app is awful. The previous one ‘ reveal ‘ was simple, easy and functional to use. Well done Verizon , I will be moving my buisness elsewhere, I have written to you a few times about moving to this useless of an app. But you don’t listen.

Miss the Reveal software

Miss the Reveal software, this app is hard to navigate. The reveal app was so much better. Easy to use easy to see where all the vehicles are now you have to click on something just to figure out where they’re at.

The app is worthless.

The reports section is worthless

Logs me out

What’s the point of the app if I have to sign in frequently? It doesn’t even autofill the username.

Spotty at best

Sometimes it works and sometimes it doesn’t. It’s hard to track our employees.

Is not tracking

Is not tracking