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Verizon One Talk

Verizon One Talk

by Verizon Wireless

17K ratings
230 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • January 5, 2017
  • July 8, 2026

Features

Background Location Access

Developer

Verizon Wireless
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About

A mobile-first business phone and collaboration solution that integrates voice, video, and messaging. It offers over 50 features to enhance communication for employees working anywhere, from smartphones, desk phones, or computers.

✓Voice, video, and messaging
✓Mobile-first business phone solution
✓50+ business and user features
✓Smartphone native dialer integration
✓Desktop app for PC/Mac
✓Video conferencing via BlueJeans
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What users say

Summarized from real user reviews of Verizon One Talk. Based on 17K reviews and a 4.4/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 💡Ability to have multiple devices share a business line
  • 🚀Convenient for remote work and mobility

Negative things

  • 🐛Frequent call drops and connection issues
  • 🐛Unreliable text messaging and notifications
  • 🐛Poor call quality and audio issues
  • 🐛Inconsistent app performance and stability
  • 🔍Lack of user-friendly features and settings
  • 🔍Difficult to manage business and personal calls separately
See all reviews

What's New in Verizon One Talk

11.2.5

July 8, 2026

Fixes for voicemail greetings and visual voicemail display

User reviews

Most RecentHighest RatedLowest Rated

Horrible

I have had one talk with Verizon for over four years now. I’ve had nothing but problems like dropped calls, inconnectuivity, along with the inability to block text messages or calls from spam numbers. This is definitely not something I would recommend for your business and I would not be surprised if Verizon has pushed a lot of fake five star reviews here. There is no way this gets even a one star.
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High School Coach CaliforniaHigh School Coach California

Pretty good

Overall serves our purpose as a small business. Call quality and delayed reception of texts happens sometimes.
No no PeteNo no Pete

Good

Good
jin-momjin-mom

Please Fix Loud Ringing

This app works, but there’s an annoying glitch where when you go to call people it starts ringing and the first ring is extremely loud and it can damage your ears if you’re using earphones. Please fix this issue. It’s so annoying.
drsunydrsuny

Grand Haven Room Escape

Many of our calls get dropped. Love having just one phone but not so happy when speaking with a customer and either they have called me back multiple times or I’m trying to reconnect with them.
When it is working correctly it’s great but there have been many. Times it hasn’t worked well.
Customer/ /Customer/ /
See 225 more reviews

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User experience

🐞

Reported Bugs

4 issues

Missed calls not showing up in app

Bug

Voicemail access issues

Bug

Random app deregistration and login problems

Bug

Delayed message delivery and disappearing texts

Bug
✨

Requested Features

5 requests

Improved call reliability and quality

Feature

Enhanced text messaging functionality

Feature

Better integration with native phone features

Feature

More customization options and settings

Feature

Clearer separation of business and personal use

Feature

FAQ

What is Verizon One Talk?

Verizon One Talk is a mobile-first business phone and collaboration solution designed to keep up with evolving work styles. It integrates voice, video, and messaging, offering over 50 features to enhance communication for employees working from anywhere.

What are the key features of Verizon One Talk?

Key features include anywhere calling with business-grade options like Caller ID and Simultaneous Ring, easy collaboration through messaging (chat, SMS, IM) and video conferencing via BlueJeans, and engaging customer experience tools like Auto Receptionist and Hunt Groups.

How do I get started with Verizon One Talk?

To get started, you need to subscribe to the Verizon One Talk service. Then, install the One Talk app, enter your One Talk phone number, and request a PIN. An activation PIN will be emailed to you to complete the setup.

What devices are compatible with Verizon One Talk?

The service supports multiple device and app options, including smartphone native dialers, desk phones, conference phones, cordless phones, a mobile app for smartphones and tablets (including other carrier devices), and a desktop app for computers (PC or Mac®).

Is Verizon One Talk free?

The One Talk app itself is free to download and use once you subscribe to the Verizon One Talk service. The service subscription is required to access the full range of features and functionality.