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Verizon One Talk

Verizon One Talk

by Verizon Wireless

18K ratings
244 reviews
💼 Business
📊 Productivity
Free

Details

Released
January 5, 2017
Updated
July 8, 2026

Features

Background Location Access

Developer

Verizon Wireless
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About

A mobile-first business phone and collaboration solution that integrates voice, video, and messaging. It offers over 50 features to enhance communication for employees working anywhere, from smartphones, desk phones, or computers.

✓Voice, video, and messaging
✓Mobile-first business phone solution
✓50+ business and user features
✓Smartphone native dialer integration
✓Desktop app for PC/Mac
✓Video conferencing via BlueJeans
Show original description

What users say about Verizon One Talk

Reviews of Verizon One Talk are mostly negative: the Business app is rated 4.4/5 from 18K App Store ratings. What users like most: ability to have multiple devices share a business line, convenient for remote work and mobility. Top complaints: frequent call drops and connection issues, unreliable text messaging and notifications. Summarized from real user reviews.

Positive things

  • 💡Ability to have multiple devices share a business line
  • 🚀Convenient for remote work and mobility

Negative things

  • 🐛Frequent call drops and connection issues
  • 🐛Unreliable text messaging and notifications
  • 🐛Poor call quality and audio issues
  • 🐛Inconsistent app performance and stability
  • 🔍Lack of user-friendly features and settings
  • 🔍Difficult to manage business and personal calls separately
See all reviews

What's New in Verizon One Talk

11.2.5

July 8, 2026

Fixes for voicemail greetings and visual voicemail display

User reviews

Most RecentHighest RatedLowest Rated

It kinda works….

The app drops a lot of calls but when I’m on a horse and my spouse is on the tractor it is the only thing that might work.

Unfortunately when it has a problem finding tech help is almost impossible. Verizon doesn’t support the application well.
VVolCoord

Absolutely SUCKS

Started crashing after hour 3 of having to use it for work. Would rate 0 stars if I could
SSalt-Tgurl101

No spam nice.

Good job VZ
PMPeter Mogaggaah

Needs a big upgrade

Lots of trying to reconnect while one the phone. So I miss a lot of what my customer is saying. Plus now I can’t receive text messages; I can only send them. Customer service is unable to help. Finally spoke to someone after being on hold for hours! Looking for an alternative option.
Ssitnsleep

The worst ever

I’d give it negative stats if o could! Dropped calls consistently all throughout the day. In WiFi out of WiFi, messages go through late or not at all. The service the network is all trash. Save your Alec time and money RUN! Be afraid be very afraid. I’d dress up as this for Halloween to scare people lol
Show more
SSunniDi1978
See 239 more reviews

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User experience

🐞

Reported Bugs

4 issues

Missed calls not showing up in app

Bug

Voicemail access issues

Bug

Random app deregistration and login problems

Bug

Delayed message delivery and disappearing texts

Bug
✨

Requested Features

5 requests

Improved call reliability and quality

Feature

Enhanced text messaging functionality

Feature

Better integration with native phone features

Feature

More customization options and settings

Feature

Clearer separation of business and personal use

Feature

FAQ

What is Verizon One Talk?

Verizon One Talk is a mobile-first business phone and collaboration solution designed to keep up with evolving work styles. It integrates voice, video, and messaging, offering over 50 features to enhance communication for employees working from anywhere.

What are the key features of Verizon One Talk?

Key features include anywhere calling with business-grade options like Caller ID and Simultaneous Ring, easy collaboration through messaging (chat, SMS, IM) and video conferencing via BlueJeans, and engaging customer experience tools like Auto Receptionist and Hunt Groups.

How do I get started with Verizon One Talk?

To get started, you need to subscribe to the Verizon One Talk service. Then, install the One Talk app, enter your One Talk phone number, and request a PIN. An activation PIN will be emailed to you to complete the setup.

What devices are compatible with Verizon One Talk?

The service supports multiple device and app options, including smartphone native dialers, desk phones, conference phones, cordless phones, a mobile app for smartphones and tablets (including other carrier devices), and a desktop app for computers (PC or Mac®).

Is Verizon One Talk free?

The One Talk app itself is free to download and use once you subscribe to the Verizon One Talk service. The service subscription is required to access the full range of features and functionality.