Verizon One Talk User Reviews

Customer Experience

Positive experience15.2% of reviews
Neutral9.6% of reviews
Negative experience75.2% of reviews

~ Based on 230 written reviews from the US App Store.

What users say

Is Verizon One Talk Safe?

Verizon One Talk appears safe based on user ratings. AppsHunter Safety Score for Verizon One Talk is 88/100.

This assessment is based on 17,171 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.6% of ratings point to a safe experience
5.6% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 17,171 App Store ratings for Verizon One Talk.

Is Verizon One Talk Legit?

Verizon One Talk appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon One Talk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Horrible

I have had one talk with Verizon for over four years now. I’ve had nothing but problems like dropped calls, inconnectuivity, along with the inability to block text messages or calls from spam numbers. This is definitely not something I would recommend for your business and I would not be surprised if Verizon has pushed a lot of fake five star reviews here. There is no way this gets even a one star.
Show more

Pretty good

Overall serves our purpose as a small business. Call quality and delayed reception of texts happens sometimes.

Good

Good

Please Fix Loud Ringing

This app works, but there’s an annoying glitch where when you go to call people it starts ringing and the first ring is extremely loud and it can damage your ears if you’re using earphones. Please fix this issue. It’s so annoying.

Grand Haven Room Escape

Many of our calls get dropped. Love having just one phone but not so happy when speaking with a customer and either they have called me back multiple times or I’m trying to reconnect with them.
When it is working correctly it’s great but there have been many. Times it hasn’t worked well.

Rings after dnd button in the app is on

Super frustrating having to deal with this app at work. Only reason I use it is because I have to. Horrible app since I’ve been using it. Barely any improvements since the last 4 years of use. Super annoying, frustrating, and infuriating ruins my mood cause I have to unpause my music, if im watching a video the audio is gone and have to restart the app or mute and unmute my phone for the audio to come back on. So tired of it ringing after the fsct the dnd button is on even hours after of it being off. HATE IT WITH A PASSION GET IT FIXED ALREADY!
Show more

Efficient

This is very efficient and effective to operate my business!!!

Efficiency

I’ve used a lot of work tools that promise efficiency but never have I experienced it before. The ability to call and text from my work computer and have it be my company number is enormously helpful.

Still sucks

Very slow and unreliable. If I get notice of a received message it can take 1 to 5 minutes after opening app to read it.

Its great as long as everything works.

If you can get someone on the store or on the phone that can set stuff up for you, you will be good to go. However, took me like 2 months to get it set up. My business # was offline for forever until the regional business account manager got involved and saved the day!
Not user friendly if you dont already have a good understanding of technology.
Show more

Service is GARBAGE

We have this app downloaded on a brand new iPhone for our business. We have a Verizon issued land line at the front desk. One talk is supposed to connect the cellphone to the land line so that reception can answer the phone while in the back or in the upstairs office. Half the time the app doesn’t even ring through to the phone. We just get notifications that we missed a call or have a voicemail. We also have Verizon WiFi. So it’s all around garbage.
Show more

Hot Garbage

This app is hot garbage. Freezes, bugs, and constantly missing calls.

Needs a way to block calls

Zip recruiter leaked my number so now I get a million calls. I would like to block these but that is not a feature

Business owner

I’m not sure what happened over the last 3 months but this app has been absolute garbage! It’s so frustrating trying to talk to customers and having to have them constantly repeat themselves because app disconnects several times in conversation.

Garbage app

Don’t waste your money, most of the time it doesn’t sun with your phone and is waaaay slow

Very glitchy

The app itself is great but the texting incoming I will always have to manually sync to check for any texts no matter the situation

This app is frustratingly terrible if you go out of service a lot

I’ll be brief. If you drive out of service for work, or if you put your phone into airplane mode because you fly a lot, you will never know about the calls you missed because the app never displays missed calls when you don’t have service. Try it, put your phone into airplane mode and then call it from another phone, when you turn off airplane mode it will never report a missed call.
Show more

No messaging

We have been having issues with one talk. Customer service isn’t helpful. They only direct you to restart your phone or reinstall the app. Neither of those things fixed our messaging. It’s been disabled for a month and haven’t gotten any fixes or updates.

No funciona

Doesn’t work

Consistently Inconsistent

Some days it works other it doesn’t. Continually disconnects in the middle of phone calls. Just an overall bad product. And god forbid you aren’t trying to buy more Verizon products. They’ll just assign a new rep to you every 2 weeks who doesn’t know their foot from the their hand or reply to emails.
Show more