Verizon One Talk User Reviews

Customer Experience

Positive experience14.7% of reviews
Neutral9.3% of reviews
Negative experience76.0% of reviews

~ Based on 225 written reviews from the US App Store.

What users say

Is Verizon One Talk Safe?

Verizon One Talk appears safe based on user ratings. AppsHunter Safety Score for Verizon One Talk is 88/100.

This assessment is based on 17,171 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.6% of ratings point to a safe experience
5.6% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 17,171 App Store ratings for Verizon One Talk.

Is Verizon One Talk Legit?

Verizon One Talk appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon One Talk is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rings after dnd button in the app is on

Super frustrating having to deal with this app at work. Only reason I use it is because I have to. Horrible app since I’ve been using it. Barely any improvements since the last 4 years of use. Super annoying, frustrating, and infuriating ruins my mood cause I have to unpause my music, if im watching a video the audio is gone and have to restart the app or mute and unmute my phone for the audio to come back on. So tired of it ringing after the fsct the dnd button is on even hours after of it being off. HATE IT WITH A PASSION GET IT FIXED ALREADY!
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Efficient

This is very efficient and effective to operate my business!!!

Efficiency

I’ve used a lot of work tools that promise efficiency but never have I experienced it before. The ability to call and text from my work computer and have it be my company number is enormously helpful.

Still sucks

Very slow and unreliable. If I get notice of a received message it can take 1 to 5 minutes after opening app to read it.

Its great as long as everything works.

If you can get someone on the store or on the phone that can set stuff up for you, you will be good to go. However, took me like 2 months to get it set up. My business # was offline for forever until the regional business account manager got involved and saved the day!
Not user friendly if you dont already have a good understanding of technology.
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Service is GARBAGE

We have this app downloaded on a brand new iPhone for our business. We have a Verizon issued land line at the front desk. One talk is supposed to connect the cellphone to the land line so that reception can answer the phone while in the back or in the upstairs office. Half the time the app doesn’t even ring through to the phone. We just get notifications that we missed a call or have a voicemail. We also have Verizon WiFi. So it’s all around garbage.
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Hot Garbage

This app is hot garbage. Freezes, bugs, and constantly missing calls.

Needs a way to block calls

Zip recruiter leaked my number so now I get a million calls. I would like to block these but that is not a feature

Business owner

I’m not sure what happened over the last 3 months but this app has been absolute garbage! It’s so frustrating trying to talk to customers and having to have them constantly repeat themselves because app disconnects several times in conversation.

Garbage app

Don’t waste your money, most of the time it doesn’t sun with your phone and is waaaay slow

Very glitchy

The app itself is great but the texting incoming I will always have to manually sync to check for any texts no matter the situation

This app is frustratingly terrible if you go out of service a lot

I’ll be brief. If you drive out of service for work, or if you put your phone into airplane mode because you fly a lot, you will never know about the calls you missed because the app never displays missed calls when you don’t have service. Try it, put your phone into airplane mode and then call it from another phone, when you turn off airplane mode it will never report a missed call.
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No messaging

We have been having issues with one talk. Customer service isn’t helpful. They only direct you to restart your phone or reinstall the app. Neither of those things fixed our messaging. It’s been disabled for a month and haven’t gotten any fixes or updates.

No funciona

Doesn’t work

Consistently Inconsistent

Some days it works other it doesn’t. Continually disconnects in the middle of phone calls. Just an overall bad product. And god forbid you aren’t trying to buy more Verizon products. They’ll just assign a new rep to you every 2 weeks who doesn’t know their foot from the their hand or reply to emails.
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Buggy, Buggy, BUGGY

I’ve used this app for almost 2 years for my business. The only thing it does well is ring on multiple devices. Other than that I constantly miss texts they come in super late. Repeatedly I get voicemail notifications when it’s actually a text message. If another user is typing to our team we don’t see it until often when the client texts back so it results in us double messaging clients. I really wish Verizon would improve this app or I will have to switch to something else.
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Terrible in every way

OneTalk is nearly useless. I have constant problems with this app. Dropped calls. All phones my business lines are supposed to ring on incoming calls, often only one or two will ring. Voicemail does not work and is often inaccessible. Text messages come through as garbled nonsense. Tech support is slow and ineffective. I've had to call almost every month to have features fixed. Not to mention I can barely understand the employees because of their heavy accents. I expect better from the world's largest communication company. Skip this app. Use something else.
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Text messages

I don’t line the fact that I don’t get text messages on both devises

0/5 stars

So far, every single thing about my experience using this service has been horrible. All I needed was a second number for my business to be able to send text messages. 5 hours on the phone with support and multiple more by myself troubleshooting. We would get the issue resolved and then the next day the same issue would be back not allowing me to send text messages. Terrible, terrible, terrible. I can’t imagine a worse service.
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Worst app & service

Messaging keeps disabling. Phone calls constantly dropping. You can have great cell reception and WiFi and it will still tell you you’re not connected. Called customer service and they will just tell you to use call through but it won’t connect. Told me to delete the app and restart. Now I can’t get back into the app. Even after spending hours on a call with customer support nothing has been fixed, if anything they made it worse.
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