Verizon One Talk User Reviews
Customer Experience
~ Based on 219 written reviews from the US App Store.
What users say
Summarized from real user reviews of Verizon One Talk. Based on 17K reviews and a 4.4/5 average, it highlights the 2 positives and 6 negatives reviewers mention most about this Business app.
Positive things
- 💡Ability to have multiple devices share a business line
- 🚀Convenient for remote work and mobility
Negative things
- 🐛Frequent call drops and connection issues
- 🐛Unreliable text messaging and notifications
- 🐛Poor call quality and audio issues
- 🐛Inconsistent app performance and stability
- 🔍Lack of user-friendly features and settings
- 🔍Difficult to manage business and personal calls separately
Is Verizon One Talk Safe?
Verizon One Talk appears safe based on user ratings. AppsHunter Safety Score for Verizon One Talk is 88/100.
This assessment is based on 16,905 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 14,970 App Store ratings for Verizon One Talk.
Is Verizon One Talk Legit?
Verizon One Talk appears to be a legitimate app. AppsHunter Legitimacy Score for Verizon One Talk is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
This app is hot garbage. Freezes, bugs, and constantly missing calls.
Zip recruiter leaked my number so now I get a million calls. I would like to block these but that is not a feature
I’m not sure what happened over the last 3 months but this app has been absolute garbage! It’s so frustrating trying to talk to customers and having to have them constantly repeat themselves because app disconnects several times in conversation.
Don’t waste your money, most of the time it doesn’t sun with your phone and is waaaay slow
The app itself is great but the texting incoming I will always have to manually sync to check for any texts no matter the situation
I’ll be brief. If you drive out of service for work, or if you put your phone into airplane mode because you fly a lot, you will never know about the calls you missed because the app never displays missed calls when you don’t have service. Try it, put your phone into airplane mode and then call it from another phone, when you turn off airplane mode it will never report a missed call.
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We have been having issues with one talk. Customer service isn’t helpful. They only direct you to restart your phone or reinstall the app. Neither of those things fixed our messaging. It’s been disabled for a month and haven’t gotten any fixes or updates.
Doesn’t work
Some days it works other it doesn’t. Continually disconnects in the middle of phone calls. Just an overall bad product. And god forbid you aren’t trying to buy more Verizon products. They’ll just assign a new rep to you every 2 weeks who doesn’t know their foot from the their hand or reply to emails.
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I’ve used this app for almost 2 years for my business. The only thing it does well is ring on multiple devices. Other than that I constantly miss texts they come in super late. Repeatedly I get voicemail notifications when it’s actually a text message. If another user is typing to our team we don’t see it until often when the client texts back so it results in us double messaging clients. I really wish Verizon would improve this app or I will have to switch to something else.
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OneTalk is nearly useless. I have constant problems with this app. Dropped calls. All phones my business lines are supposed to ring on incoming calls, often only one or two will ring. Voicemail does not work and is often inaccessible. Text messages come through as garbled nonsense. Tech support is slow and ineffective. I've had to call almost every month to have features fixed. Not to mention I can barely understand the employees because of their heavy accents. I expect better from the world's largest communication company. Skip this app. Use something else.
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I don’t line the fact that I don’t get text messages on both devises
So far, every single thing about my experience using this service has been horrible. All I needed was a second number for my business to be able to send text messages. 5 hours on the phone with support and multiple more by myself troubleshooting. We would get the issue resolved and then the next day the same issue would be back not allowing me to send text messages. Terrible, terrible, terrible. I can’t imagine a worse service.
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Messaging keeps disabling. Phone calls constantly dropping. You can have great cell reception and WiFi and it will still tell you you’re not connected. Called customer service and they will just tell you to use call through but it won’t connect. Told me to delete the app and restart. Now I can’t get back into the app. Even after spending hours on a call with customer support nothing has been fixed, if anything they made it worse.
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Perfect service we love it …
Calls disconnect regularly and the messaging was working and now will not connect
Service is really really good. I just would like for it to continue to have that service locations.
A pretty terrible able that lags and doesn’t sync well with calls or texts. Even though it’s a separate number I can’t connect all programs to it, for example confirmation Zelle texts won’t send to there
When taking calls on the app, calls continuously cut off and need to “reconnect”. Sometimes even drop.
Number is valid like you can’t log me in so like why are you even supposed to use this app for it’s built for not logging people in
