Helpdesk
Quand il y a un problème ou par exemple une question, pour laquelle la réponse fournie correspond exactement à ce qui était demandé, et pourtant on n’a pas les points, on ne peut pas joindre le Helder, il répond qu’il nous revient dans les sept jours qui viennent. C’est beaucoup trop long, et on n’a pas la possibilité d’avoir quelqu’un en ligne, c’est une lacune. Le reste est super.
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Doesn’t sync all activities and the help function is poor
I’m not impressed and in fact annoyed the app didn’t sync my longest bike ride. One of the questions in a quiz was so poorly written, it gave the answers of 2, 5 or 10, when the answers should all have been in their thousands.
DefiPark
Une chouette expérience à diversifié un peu plus les missions et surtout le GPS de l’application qui ne fonctionne pas toujours notamment pour la course.
iOS connectivity issues
I got a new phone and the app just stopped syncing with it an my watch.
Response from developer
Hi GordyWunkerbean, thanks for your feedback! When changing phones, make sure to re-enable all permissions for the app in your new phone's settings, including pedometer and GPS access 😊 Don't hesitate to contact our support team directly, we'll guide you through the setup.
Disappointed
Every challenge allows different options without giving prior notice - working at a desk doesn’t allow for outside time all day but having a stationary bike or treadmill that can be used and now doesn’t count in this challenge seems unfair
