Crashed on our busy day.
Normally quite good but it crashed on a busy day and cost us thousands. Even the offline sales wouldn’t work.
Scam
They refused to proceed with my dispute after I provided all the info for it. What a waste of a company
Horrible
Blocked me from transferring money to my bank. Then told me after I told them several times I'm driving across the country to wait 2 business days. Even though I needed the gas money.
Transaction update
In the past few weeks when I updated my square app, I can’t select each transaction and see what fees were charged for running the card. Instead I have a o wait until I get my evening report. This is extremely frustrating and makes bookkeeping more difficult for me.
Just be careful
Don’t ever start with them . They lies about credit card fee i have contracted. They don’t care about fee . they charge what they want
Amazing resource !!
Square has really been a help to my business .Making it easy & Keeping us afloat thru the tough times along with helping us exactly when we needed it ! 👍all the way.
Great service
Square loans have saved my business. Thank you for the support.
Great
I started my online business back in July and I love square pos. This app makes it simple to make websites and services for free. However, I can’t seem to figure out how to sell e- gift cards. Otherwise this app is great.
My business thrives with square
I love how easy it is to use square and square has been very good to me. They offered loans that I can pay through sales transactions and it really helped getting supplies for my business.
They kept my money
I have made an account and they told me to send the clients details for verification a couple of days after I have already received payment in order to have access to the money.
Now money money is locked forever
Now money money is locked forever
Plug and play POS. Modes for different business types. Learning curve exists for full set up.
Went from a cash only set up(basic register, mom and pop type of bookkeeping). I launched a website and needed to process cards. In doing so we needed to upgrade the brick and mortar register and POS. Was able to take payments using keypad and register screen immediately. I started programming categories and items, figured out option sets etc. These all took some time to learn. I added the scanner, upon doing so deleted all items and reprogrammed all items for the retail side of things by scanning barcodes and importing the items into the system. We also serve drinks on premise, this is where the learning curve was for me. Figuring out how to use the item creating and creating variations and option sets to allow for fast drink input to different running tabs or tables.
Making a mode that fit my business set up was … a task.
Lots of available features. Many could be extremely valuable for efficiency and productivity but most are behind a paywall unfortunately. I’d advise against buying a bunch of premium features before learning the basics and how they can work for you and what you can improve with the premium features.
Overall a total positive upgrade for our business. If you’re considering switching. Do your homework and make sure various add ons are compatible(scanners, printers etc)
Making a mode that fit my business set up was … a task.
Lots of available features. Many could be extremely valuable for efficiency and productivity but most are behind a paywall unfortunately. I’d advise against buying a bunch of premium features before learning the basics and how they can work for you and what you can improve with the premium features.
Overall a total positive upgrade for our business. If you’re considering switching. Do your homework and make sure various add ons are compatible(scanners, printers etc)
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Wiston
Excelente
Lost Sales Due to Notifications
I had a line of customers in my little shop. All wanted to use cards. As I was trying to check them out, I kept getting notifications to turn on location services. It interfered with two transactions. Both were lost cuz customer left thinking transaction was completed. Lost 100% of funds on both attempted sales. I could not recover the sales. Tried. Gee thanks Square.
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Don’t use
Terribly slow and nothing works do not use
Best App!
Best App Ever for my Business makes everything easy for me and the loans are always available and great to fund my business!!! Highly recommended
Very Disappointed
We used Square for years and continued paying a 1.9% transaction fee, while new customers were being offered rates around 1.6%.
Apparently, our only mistake was being loyal customers.
After years of using Square, we expected our loyalty and transaction history to be recognised, not penalised with a higher rate than new customers.
We have now moved to another provider because the pricing simply no longer makes sense for our business.
Very disappointing way to treat long-term customers.
Apparently, our only mistake was being loyal customers.
After years of using Square, we expected our loyalty and transaction history to be recognised, not penalised with a higher rate than new customers.
We have now moved to another provider because the pricing simply no longer makes sense for our business.
Very disappointing way to treat long-term customers.
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Owner
Easy, Assessable!!!!
Bad
They closed my account and won’t give my fund back bad business
Great
The system is easy to use, convenient, and makes accepting payments and managing transactions much simpler. I appreciate having the tools I need in one place, especially for a small business.
Satisfied customer
I love using the Square
