Missing options and technical errors.
Cover letters get cut off and you can’t see the bottom of your messages. No option to edit after submission on mobile. Can’t read job posting to reference while writing cover letter. Just terrible design. No point in having the app if it isn’t optimized like the web version.
Response from developer
Hello Adrain! We truly appreciate your feedback on our app. We're sorry for the issues you've faced and understand your concerns. Your input is crucial as our app is in its early stages, and we're working hard to optimize the app your comments are guiding our improvements. We appreciate your patience and commitment to helping us evolve.- Nichelsea
Super Barebones
Response from developer
Hi SubDELTA68!Thank you for your feedback. We're currently in the early stages of our app and are working diligently to enhance its features, including account management. For now, you can easily manage your membership and cancel anytime via the Subscription & Billing page on our website, or reach out to us at contact@staffmeup.com for assistance. We're committed to improving your experience and value your patience as we grow. Nichelsea
Where’s the Hire tab?
Response from developer
Hello Seanmics, Thank you for reaching out. The current version of the Staff Me Up app is focused on providing freelancers with access to job listings on the go. However, you can still post jobs using your phone by logging into the Staff Me Up website. We value your input as it helps us enhance our services, and we're always looking for ways to make our platform more comprehensive and user-friendly. Thanks again!
Cover Letter Gets Cut Off
Response from developer
Hello marie-g-10. Thank you for your continued support over the past two years, and we're glad to hear that you've seen a return on your subscription with SMU. We apologize for the inconvenience you've encountered with the pre-saved cover letters in our app. We understand how important it is to review your entire cover letter before submitting it for a job. We've identified the bug causing this issue and have addressed it in our upcoming app release. This update should resolve the problem and improve your experience with applying to gigs on the go. We appreciate your patience and are confident that this fix will enhance your ability to use Staff Me Up effectively. Warm regards, the Staff Me Up team.
You’re Better Off Using The Website
Response from developer
Hi Tyler! Thank you for your valuable feedback. We apologize for any inconvenience with editing the cover letter. Our mobile app is still in its early stages, and we're actively working on enhancing its features. Your suggestion is noted and appreciated. Stay tuned for future updates and improvements!- Nichelsea
Hidden Work Alerts
Took a while to find the Work Alerts. Too many taps to find. It should be front and center. If you’re going to hide something from the front page, it should be the unfiltered feed of every single job everywhere. Nobody needs to see every single job on their front page.
I want to see the email come through about a job, and then open the app to see the same job staring me in the face. Don’t make me hunt for it.
Response from developer
Hi Nathan! We apologize for any confusion caused by our new app launch and we are sorry that you didn't receive our notification emails. We're glad you're now in the loop. Your feedback on the visibility of Work Alerts is valuable, and we're looking into making them more prominent within the app. Meanwhile, to ensure you don't miss out on job opportunities, please enable push notifications for real-time updates that take you straight to the job listings. Thank you for your input and your patience as we improve the app for a better user experience. Nichelsea
App good, system broken
Meanwhile, I apply to a job on LinkedIn that’s equal (or even slightly above) my level and get an interview immediately and a follow up.
Response from developer
Thank you for your honest feedback and for sharing your experience with our app. We're sorry to hear that you haven't had the success you were expecting. We continually strive to improve our services and the value they provide to our users. We would love to further discuss what improvements you feel would make the app better for you as a user of the platform so we can bring you the best experience. Please email us at contact@staffmeup.com. Thank you! Nichelsea
A redesigned mess
Response from developer
Hi there! Thank you for reviewing our first iteration of the new app, we appreciate your honest feedback. Please download the latest version of the app, as it addresses the issues you flagged. The jobs you've applied to are tagged as "Submitted" both in the "Find Jobs" feed and also in the "Jobs I've Applied To" section of the My Work tab. Direct messages can be accessed by tapping on the "Messages" icon in the bottom navigation bar. Thanks! Bron
