P O S for your POS
Completely useless. Square finds and uses the printer but its own app cannot.
Waste of time
The app doesn’t work. Cannot connect TSP100III despite multiple attempts and hunting for info. What a waste of time ugh.
Doesn’t work!
Would give zero stars if I could. App is completely useless and shouldn’t exist
Awful support and product
They claim to have “hold print” functionality. We have a dozen of these. The app says it’s enabled but the function doesn’t work. Tech support literally says “it’s not supposed to work even if the app says it’s enabled”. Just unreal. And don’t even get me started on their WiFi modules. THEY DONT EVEN ALLOW SYMBOLS! We had to create a separate SSID just for our printers. Even then, they drop connection constantly. Setting them up in the app is one of the least intuitive things I’ve ever encountered. It’s just a shame.
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Works
App works fine for me. Via phone and tablet
ABYSMAL! Do not buy Star products!
The lack of support for a printer we have barely had for 2 years is truly awful. They replaced the old utility app for the TSP100III with this garbage and it just flat-out will not recognize the printer. I bet everyone at this company smells bad too.
Biggest mistake
I bought the printer and it said Bluetooth but I done downloading all the app and paid for one of them and still can’t print anything from my iPhone , the worst part it’s that I call costumer service today 01-02-24 around 1pm and ask for help and they have no idea of how can they help me print neither and I kept asking and the dude hang up the call on me saying there is nothing I can do for you and you do your research in your own ..
We just manufacture it now I have to pack it up and ship this item back to them …
If there was a 0 star I would rate them minus 0
DO NOT BUY TRUST ME DO NOT AND IF YOU DONT BELIEVE THE REVIEW CALL THEM (848) 216-3304 AND ASK HOW CAN YOU PRINT THRU BLUETOOTH AND THEY WILL NOT HELP YOU ..
I hope this company goes out of business soon
We just manufacture it now I have to pack it up and ship this item back to them …
If there was a 0 star I would rate them minus 0
DO NOT BUY TRUST ME DO NOT AND IF YOU DONT BELIEVE THE REVIEW CALL THEM (848) 216-3304 AND ASK HOW CAN YOU PRINT THRU BLUETOOTH AND THEY WILL NOT HELP YOU ..
I hope this company goes out of business soon
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Old version use to connect new app is garbage
New app is garbage it can find see the printers but fails to connect. Rollback to old app so we can use the printers.
TSP143IIIW or TSP100III
What do you expect from a company who confuses everyone with the way they name their products. I hate this brand, literally hate! I have bought 3 types of their receipt printers… Bluetooth, Wi-Fi, etc and all have one thing in common… piece of garbage. Never again
Printer does not connect to the app
Honestly, very disappointed with STAR. Tried calling the tech support team and they tell me they don’t know why the printer wont connect to the app… it’s your app and printer, how do you not know?
STAR needs to fix /update this app
STAR needs to fix /update this app
Doesn’t work
It simply doesn’t work. Can’t find the device via Bluetooth. Can’t scan the QR code to find the printer. Simply doesn’t work. Makes the printer a $200 paper weight.
App does not work!!!
Have spent the last hour trying to connect the printer via Bluetooth and LAN no success! Completely useless printer and app
Cannot find my printer
:(
Failure is all I am getting
I now can not open my cash drawer, print receipts etc. I loved this app and set up for my business but this is now putting me off
