Sleak Re-design but removed a key feature
Love the new redesign of the app. I’ve had starkey for few years now. Been using this app on a daily basis.
Although I enjoy the functionality and ease of this app, I do feel like the new update has removed a key feature.
On the previous application - I was able to place a finger over my light detection (which is next to the front camera), screen would temp turn off, it would immediately sound the tone. I did not have to wait 3 seconds before the tone actually hit.
In this new update, even if I hide the light detection, my screen does not turn off, and I also have to constantly wait 3 seconds.
There should be a toggle to turn off the waiting period.
Although I enjoy the functionality and ease of this app, I do feel like the new update has removed a key feature.
On the previous application - I was able to place a finger over my light detection (which is next to the front camera), screen would temp turn off, it would immediately sound the tone. I did not have to wait 3 seconds before the tone actually hit.
In this new update, even if I hide the light detection, my screen does not turn off, and I also have to constantly wait 3 seconds.
There should be a toggle to turn off the waiting period.
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More info
Ideally, it would be nice for the app to provide you the mode your hearing aids are in and the volume you were at. Step 2, show the mode the hearing aids are in and show the next toggle level such as I open the app and I am in Personal. I see that in the app and the next toggle would show the next level such as Crowd.
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Beware Starkey User
Below Average, sometimes it works, most times it doesn’t … worked with the old pair of ears… but now with new set it doesn’t even chime properly… missing a note or something?? Volume sometimes goes up or sometimes app chimes and no change of volume… what’s the point? Meant to be able to adjust the volume… Ear pieces awesome, app below average - quite embarrassing… trying to adjust in public and its chiming but not changing- talk about frustration
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?
Why in this day and age would a large hearing aid manufacturer producing AI hearing aids think this app is suitable. IIC user that has to leave a room to adjust devices. One by one! Come on Starkey. Must do better.
Unequal adjustments
So I've used T2 remote for the past 3-4 years and it has been working well. After upgrading to Gemini AI along with ITC hearing aids without the Bluetooth, I feel the updated version is causing only one sided adjustments rather than both hearing aids. This applies to both volume and memory. The only work around I have right now is adjust one to the preferred settings and take it out without opening the battery door and place it somewhere, and then go in another room, open the other hearing aid, put it back in ear, then adjust it to my preferred settings. There needs to be a fix to this ASAP considering the amount of money spent on this.
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