State Auto

State Auto

Manage policies and claims

160 ratings
12 reviews

Archived App

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • December 6, 2021
  • February 8, 2024

Features

State Auto screenshot #1 for iPhone
State Auto screenshot #2 for iPhone
State Auto screenshot #3 for iPhone
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About

Access your insurance policies and manage claims anytime, anywhere. View policy details, ID cards, and billing information. Easily file and track claims, and contact support or roadside assistance.

Policy and document viewing
Claim filing and tracking
Bill payment and history
Roadside assistance access
Agent and support contact
ID card management
Show original description

What's New in State Auto

1.3.6

February 8, 2024

Customers can directly go to the Customer360 portal to view their policy status instead of using the app.

User reviews

Horrible Company

DONT GET THIS COMPANY FOR BUSINESS INSURANCE THEY WILL NOT FIGHT FOR YOU!!!!

No information

App is worthless, doesn’t display policies, upcoming invoices or paid invoices. Why have an app?

Inefficiency

The app is so pathetic that includes agents, automatic call center and the whole company

Poor customer service

Hard to contact them ever and poor customer service when you finally reach someone. Then they will jack your rate way up if you have to file a claim ever like first one for less than $10,000. Really rude agent also. Super disappointing.

App is trash

I cannot make changes to my policy online. And then, when I call your number, I can never get in touch with a real person. The automated services never switch me over to an agent.

FAQ

What can I do with this insurance app?

This app allows you to manage your insurance policies 24/7. You can view your auto ID cards, policy details, and important documents. It also enables you to file and track claims, pay bills, and access roadside assistance.

How do I pay my bill or view billing history?

You can easily pay your bill or update your payment information directly through the app. The app also provides access to your billing history and your future billing schedule, so you can stay on top of your payments.

Can I file a claim through the app?

Yes, you can file and track claims directly within the app. You can also contact roadside assistance or specifically file a glass claim if needed. The app helps streamline the claims process.

Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases required to access its core features.

How can I contact my insurance agent or support?

The app offers multiple ways to get in touch. You can contact your agent, chat directly with the insurance provider, or find your claims adjuster through the app's contact features.