Low pay
HVAC contractor and they try to pay you the bare minimum. Doing things like asking for extra proof of a task being completed, or just ignoring line items whether you speak on the phone or through the App. They will short your payments and not accommodate trip charges, any cleaning or prev maintenance. They don’t approve high paying line items. They will not schedule you to do any repairs if it is not a drain line repair… they are cheap and there are thousands of better opportunities elsewhere
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Transparency
First of all the app is evolutionary and I believe some brilliant minds put this together. I could appreciate its (the app’s) functionality. One thing I could ask to improve is when the technician sees a job up for self claim, and/or approved, that the technician be able to see what the job is actually approved for or entails and what he is signing up for, instead of just a dollar amount. Thank you guys for all that you do. Keep up the good work!
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Licensed Plumber
My overall experience is great.... As I've worked for myself for over 20 years and with this current economy our work has dipped to an all time low... But stellar is a great company to work for.. All the Pm’s are awesome and very understanding, can't say one bad thing about the office staff... They are also very nice... There engineering guy are attenditive when you have issues on your phone app, all around a great company to work for... I'm very happy with them and has kept me afloat during my phase with this current administration decisions with our lives...
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Plumbing Contractor
They have a flat rate pricing structure that is not meant for people who actually want to make money. I understand this is their business model to get more clients but as a plumbing contractor and someone who pays my guys very well. Their pricing structure is insulting to say the least. If you’re a one-man show, and you have little to no overhead, you may find it worthwhile. Other than that, you would have to be desperate to do work for the amount they’re willing to pay. If you’re a plumbing company that has employees and you’re running a legal operation you will lose money doing work for this company. They don’t allow you to mark up material though they expect you to provide the material.
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Don’t waste your time!!!
Plumber here. These guys are a joke and most importantly a waste of time. Pay is slave wages. Stay far away!!!!!
