Constant Error Messages
Works Great
Unusable
UI messy
The best step challenge app!
The app was easy to use, easy to install and multi lingual! We had a great time racing across the map and watching as we climbed the leader boards!
I thought I was an active person before but this pushed me, and my team, to step up our game whenever at any opportunity.
We are already planning our next challenge and would love to make this an annual event!
Love love love! Thanks StepSense!
App not working
Bad
Super
code
Response from developer
Hi Leroy it is sad that you only have us 2 stars as the challenge code was clearly communicated to you in all communication and all over social media. We hope you are enjoying the challenge now that you’ve registered and will come back and give a rating that’s more representative of the experience you’re having in StepSense right now!
Doesn’t connect to my smartwatch
Error messages
Updated: got a response from support and they gave me access to my account. App definitely has some glitches to overcome, but seems to work okay once you’re in
Response from developer
Hi Meghan, we did receive your support request and responded within 15 minutes. The problem was that you registered 3 times on our app with 3 different email addresses. Your support ticket has been closed as we can see that you are logged in and competing in the challenge.
App review !
Doesn’t sync
Response from developer
Hi Shanager - your challenge is only starting on 1 April, therefore it may look like no one's steps are syncing, and no one is appearing on the leaderboard, because the clock is still counting down for the challenge to begin. Once the clock strikes 00:00 on 1 April, you will see everything come alive in the app and the fun will begin :-)
Works as advertised
Response from developer
Hi RobTheChop1985 - thank you for your kind words and we're glad you enjoyed your step challenge!
