Literally can’t pay — broken payment system
I opened one of the cabinets with the app and got a few items. I then received a notification saying they were unable to charge my card. I try updating the card on file, doesn’t work. Just gets stuck processing indefinitely. Hmm, OK, let’s try Apple Pay. I click on the Apple Pay button and nothing happens.
Hello, aren’t you a business? How do I pay you? Their FAQ says if this happens (it must happen a lot), we should contact them by email. So we need to go out of our way to email them because their developers are incompetent? This app should be taken down until they fix this issue.
Hello, aren’t you a business? How do I pay you? Their FAQ says if this happens (it must happen a lot), we should contact them by email. So we need to go out of our way to email them because their developers are incompetent? This app should be taken down until they fix this issue.
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Unable to Get App to Function On Sign Up
I just moved into a new building which has a Stockwell machine. I was excited to grab a quick snack so I downloaded the app and tried to sign up. I clicked Google for signing up/signing in because I prefer OAuth for security. The app hung and had to be completely deleted an reinstalled. I then tried to sign up the normal way and the app threw error codes.
If this is what registration looks like then what does their security/db look like? I can’t even get past the login page to consider making a purchase. I deleted the app and promptly told my management to consider terminating their contract with this company.
If this is what registration looks like then what does their security/db look like? I can’t even get past the login page to consider making a purchase. I deleted the app and promptly told my management to consider terminating their contract with this company.
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Worst app ever
Apple Pay doesn’t work. Manually entering credit card info is no longer working either. Customer service hasn’t been able to resolve the issue. I couldn’t give this company my money if I wanted to. The app is so poorly designed that they can’t even process customer payments! SMH
Doesn’t allow you to add credit cards.
Depending on the day of the day this app may or may not allow you to add credit cards. It needs a lot of work. Whenever you don’t add a credit card it may also ban your account just because. Terrible user experience.
Simply doesn't work
Not once have I been able to open a machine. But this stupid app still charges and refunds me $12 just to learn it can't open.
