A bitty buggy when it comes to payment and shipping
See above title
Functionality issue
I’m a new user, but I’ve already run into a frustrating issue: the app logs me out every 5 minutes, forcing me to sign back into my account constantly. I hope the team can look into extending session times or adding a “stay logged in” option — it would make a huge difference.
Also for whatever reason the app doesn’t show reviews that are otherwise visible on the desktop site. After about a month of use, i’ve also noticed a glitch where my wishlist shows as empty.
Overall a terrible app.
Also for whatever reason the app doesn’t show reviews that are otherwise visible on the desktop site. After about a month of use, i’ve also noticed a glitch where my wishlist shows as empty.
Overall a terrible app.
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Generally good app
Longtime Theory customer. The app is okay, at times slow and the navigation requires a lot of time to find what category you’re looking for. Overall it’s good and I’ll keep using the app.
Hope the outlet online
Hopefully the online outlet back, I am in Utah, no outlet stores
I love theory but this app is garbage
Downloaded the app to be able to use the 15% off promo code on the website. The app wouldn’t load my shopping bag, when it finally loaded it errored out multiple times trying to use PayPal, so I switched to just paying directly, typed in my info, it refreshed and all of my info was gone. It took 3 attempts to then finally be able to pay with Apple Pay and I feel only about 40% confident my order went through haha. Then after order submission I tried to create an account by adding a password and only got error messages. I tried to click on the App Store icon to leave feedback and got a bunch of error messages. Fingers crossed my clothes come 😂
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