It’s useless
Response from developer
Hi sevi@93, the app works properly and relies heavily on the physical setup at your self-storage facility — specifically how the devices and facility address are configured in the web access platform. That said, your geofence location may not always be 100% accurate, or the facility setup may be incorrect. If you're unable to see the gates in the app, there's an option to retrieve your access code and enter it directly on the gates. In these kinds of situations, contacting your support team is the best option.
Terrible
Response from developer
Hi Teifell, thank you for the feedback. Please be aware that StorID requires permissions such as location, notifications, and Bluetooth to ensure a smooth user experience. The app depends heavily on the physical devices installed at the facility, and all of these permissions are required to establish proper communication between the app and the hardware setup. If you decline any of them, the app is unable to function properly. Please keep this in mind.
Awful
Response from developer
Hi Zigzag Spares, thank you for the feedback. A few questions and updates here. Could you please be more specific about what "system slow" means — what exactly goes wrong while you're interacting with the app? Our development team is laser-focused on customer feedback and works to address the pain points raised. Regarding being logged out of the app, we recently rolled out an enhancement for this, so it shouldn't happen anymore. Could you please verify and let us know?
App is Terrible
The remember me button doesn’t work at all, each time after reopening the app it must be signed into again.
Once signed into the app then doesn’t detect the user in the correct location forcing the app to be restarted to be used.
The app once signed into consistently pulls location data, regardless of the users location meaning it must be closed manually to stop it from remaining open in the background.
Have the devs actually ever used this app themselves?
Response from developer
Hi Coolestcucumber, Regarding "Remember Me," it only remembers your identifier (phone number or email), so you'll still need to enter your password after logging out. As for being asked to sign in again, this usually happens when you're using multiple devices, since only one session is allowed per user at a time — when sessions overlap, one of them is terminated. And on geolocation, the app depends heavily on the physical device setup within the facility and the access platform your operators manage, so this setting is required for the app to work properly. If you have more questions or feedback, feel free to update your review or contact your self-storage staff or PTI Tech Support for further clarification.
Works fine, asks you weekly to rate.
Response from developer
Hello, Frauds already taken. Thank you for the feedback! Once you've rated the app, we won't ask you to do it again. We're glad you're using the app and that it brings some value to your life.
