Half-Baked
Unreliable.
Regularly fails to sign in. Credentials expire randomly.
Basically, unless this is your primary phone used for your extension AND you use it several times a day, every day, you have no idea if it is working. It is unreliable. You don’t get a notification when your credentials expire until you open the app, and then good luck getting it to sign back in. It was faster for me to download the old version of the app and sign into that than to fight with the buggy sign-in process in this app. Who knows how many phone calls I missed because my creds were expired and I didn’t know that they were expired.
Regularly fails to sign in. Credentials expire randomly.
Basically, unless this is your primary phone used for your extension AND you use it several times a day, every day, you have no idea if it is working. It is unreliable. You don’t get a notification when your credentials expire until you open the app, and then good luck getting it to sign back in. It was faster for me to download the old version of the app and sign into that than to fight with the buggy sign-in process in this app. Who knows how many phone calls I missed because my creds were expired and I didn’t know that they were expired.
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Llordquibble
Needs a few updates
So my previous review was about the shortcuts which it now has. However, answering phone calls from the app have been so frustrating and most times they drop or they show I answered and I actually haven’t. This app is so buggy and makes me afraid to use it for my job, as it’s really unreliable.
AYAly Y.
Horrible app
This app has been nothing but a nightmare, this has been a downgrade from voip app
All our phones are dropping Calls
Nothing is working
I will be cancelling spectrum unfortunately
Do not download this app
All our phones are dropping Calls
Nothing is working
I will be cancelling spectrum unfortunately
Do not download this app
AAhmedakasha
Needs a few updates
I use this app frequently, and miss having the shortcuts available like the old app had. Before in the old app, I set up buttons to automatically transfer calls to and from myself and turn the phone line on and off but now I have to manually enter these each time I need to do so. Those shortcuts were wonderful! Please bring them back. Having a dedicated page for this was super helpful.
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AYAly Y.
Missing a couple things
This app doesn't use the standard iOS call API. This means when you press power, you don't then get typical call tools like mute, Bluetooth selection, etc. Secondly once on a call, you can't change from speaker, phone, Bluetooth.
On the good side, it now has direct queue log in/out buttons.
On the good side, it now has direct queue log in/out buttons.
AAjax0103
