利用規約から
アプリが止まる
Pas de traduction
Impossible d’utiliser l’application pour un non japonais. Très décevant
Translation options
I’ve downloaded the app however I’m trying to see if I’m able to have the app translate to English. I’ve been using Google Translate from another phone to maneuver the app.
Japanese only
I can't figure out how to use the app. Please add an English or French translation.
No English
If you don’t know Japanese - you’re out of luck - this app isn’t for you.
ascll
very good App
Só em japonês!
Não tem como usar em inglês? Puxa!
Worst app
Please concentrate on making the application smooth and hassle free. Suddenly it stops working and card is not getting recognised
Lost money
They deleted my Suica in my wallet without any notifications. I lost all my money.
English please !🙏
Hello, can you please make a English version of this app! Thank you!
Yes. Add to Wallet
Very handy. Also accepted at many vending machines and plenty of corner stores too. Easy to top up and spend before our departure. Made my visit a breeze. In Osaka and Tokyo
You don’t need this app
Go to Apple Wallet and click add card. Select transit and then Suica. Load it up and you’re done.
Useful app but the worst UX ever
Been using this app for a year linked to Apple Pay and face id. This software, inexplicably decided on a day I was in a rush to stop using Face ID and lock me out. When trying to reset it asks for name, DOB and a code. No problem I hear you say. The UI doesn’t give any indication as to what order for DOB, what character set and to my horror it wasn’t saved in my passwords on iPhone. Now I can still use the Suica but can’t charge from Apple Pay as I can no longer get in. The support is poor and there is no help onscreen.
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Doesn’t open
I could not download the app. After seeing the reviews, I am glad I didn’t.
doesn’t work
unregistered suica doesn’t work, apple payment won’t go through
Language Problem
Non Japanese speaking people should have an option to change the language in English which is the universal language
Horrible
It’s only in Japanese it’s so inconvenient and there are so many errors.
Seamless and reliable
Have used this on my past two trips to Japan, added to Apple Wallet. Incredibly easy to top up card from wherever I am via Apple Pay and have never had an issue with getting through the ticket barriers.
Current Review Update Great
So The App works Perfectly fine and Better the competitor The app and the Card has improved since 2024 Praise Jesus But Yes The App works Great for foreigners All you have to do is Google Translate the app screen shot it’s super easy takes 5-10 minutes of your time that’s it. Overall The app Is great And a life saver And Currently Works Great as of May 2026 So do not pay attention to Rating I’m telling you guys it works great and honestly better than the competitors.
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Unusable due to errors.
I’m getting constant N004 and N009 errors trying to purchase a commuter pass. My connection is perfect with every single app, so don’t tell me to check my environment. The app is broken and I cannot use it for the single solitary reason I have it.
Also no foreign language support is weak.
Also no foreign language support is weak.
