worst english version
there is an option for english however it doesn’t make anything in english.
KKensievs
よかばい
よかばい
ひひむほむ
最悪
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ななかなかっすねぇ👍
Design update feels like a UX/UI downgrade
The new redesign negatively impacts the user experience. Promotional banners now appear stacked above, awkwardly placed or overlapping UI elements, often using overflow-style placement and high drop shadow that feels random and visually awkward. This makes the interface distracting and sometimes hides important information such as account balances or button labels.
Previously, the distinction between Regular transfers and Cotra transfers was clear and easy to understand. The new approach of automatically selecting the transfer type feels less aligned with user control and more aligned with the bank’s internal logic. This design choice introduces unnecessary risk for human error and raises concerns about the overall UX decision-making.
The app also offers an English language option, yet many of the essential banking components remain in Japanese. This makes the feature feel like a half-implemented attempt at localization and reduces usability for non-Japanese users.
Overall, the previous design felt more polished and premium. The new interface feels crowded, with inconsistent spacing, awkward jump rates, grouping, and an overuse of rounded corners without design philosophy or balance.
This feedback comes from someone working in the UX/UI industry who genuinely values thoughtful digital product design. I hope the team revisits some of these decisions in future updates.
Previously, the distinction between Regular transfers and Cotra transfers was clear and easy to understand. The new approach of automatically selecting the transfer type feels less aligned with user control and more aligned with the bank’s internal logic. This design choice introduces unnecessary risk for human error and raises concerns about the overall UX decision-making.
The app also offers an English language option, yet many of the essential banking components remain in Japanese. This makes the feature feel like a half-implemented attempt at localization and reduces usability for non-Japanese users.
Overall, the previous design felt more polished and premium. The new interface feels crowded, with inconsistent spacing, awkward jump rates, grouping, and an overuse of rounded corners without design philosophy or balance.
This feedback comes from someone working in the UX/UI industry who genuinely values thoughtful digital product design. I hope the team revisits some of these decisions in future updates.
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DIdisappointed x infinite
Response from developer
Thank you for your comment. We sincerely apologize for the inconvenience caused while using the app. We will continue to review and consider improvements to the app, including the feedback and requests we receive from our customers. We will keep working to provide a better experience and greater satisfaction, and we appreciate your continued use of the SMBC app.
Overall easy to use but…
The app itself is overall easy to use. The most cumbersome issue is the English translation not working for most of the buttons and UI elements. Something I am sure could be easily addressed we are in 2025 after all and SMBC is one of the biggest banks in Japan.
11111-luke-1111






