Summer Moon User Reviews

Customer Experience

Positive experience44.1% of reviews
Neutral14.7% of reviews
Negative experience41.2% of reviews

~ Based on 170 written reviews from the US App Store.

What users say

Is Summer Moon Safe?

Summer Moon appears safe based on user ratings. AppsHunter Safety Score for Summer Moon is 97/100.

This assessment is based on 9,767 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 9,327 App Store ratings for Summer Moon.

Is Summer Moon Legit?

Summer Moon appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Summer Moon is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Coffee

Always great coffee whatever city I go to Summer Moon.

Summer Moon is waaaay better than…

I pity those who don't have access to Summer Moon. Starbucks…who?

The app is convenient but…

It would be better if more customizations were available. I hope they reconsider charging for milk substitutions.

App requires too much information for payment

^

App alerts and not functional

Constantly getting an alert after centering the payment info, then have to enter it again. I’ve tried different cards, deleting and reinstalling. I’m probably successful with app ordering twice a month and I go there 6 days a week.

Payment does not work

Like many reviews mentioned, I have not been able to enter any payment info in the app. It just constantly says it can’t communicate with my bank. This has happened for well over a year and the technical support for this app is clueless on how to fix it.

Excellent coffee cool app

Summermoon is my favourite coffee shop in Austin and their rewards program is cool

Inconvenient

You have to input credit card information it does not accept Apple Pay, which is super inconvenient when you are on the go and ready for coffee!

Payment

Does not accept apple pay and somehow did not accept my tried and true Visa card and no way to edit card info

Creamiest of All

So delish!!! I need to venture out but am stuck on a 1/4 moon summer latte with cinnamon!!! So good it’s hard to try anything else!

Best coffee and customer service in any town.

I absolutely love Summer Moon coffee! The people that work at Summer Moon are all fantastic.

Great app, but auto/hidden fees

The app is great to use, but they charge you an online fee and then automatically charge a tip. Don’t like either of those, so I will only be using the app to scan for points and not to place orders.

Useless app

Can’t use any of your credit cards, can’t order online. Don’t bother emailing customer service, they can’t help you either…

Texolina06

Always friendly staff with prompt service. The environment is great for working as a satellite office as well 🔥

Bring back Apple ID

Had previously logged in with Apple and cannot access my account. I can’t sign up for a new account because my phone number is associated with my old account, which I cannot access because I cannot receive a reset link since I never had a password.

Won’t accept any payment

App will not take any of my attempted payments have tried all my cards all of them give me the same error. Have tried website. Have tried adding cards while checking out. Have tried adding cards via settings and adding a payment method. Nothing works. So annoying. I usually have my young kids with me I don’t want to have to stand in a long line with them to order my coffee!
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50/50

It works only half of times. Constantly popping up an error message or straight up tells me to go on the website instead.

Good, could improve ordering

Easy enough to find items to order. Appreciate product descriptions. PLEASE ADD APPLE PAY.

AWFUL!!!!

The app is a disaster. You can’t load a credit card and they charge you a fee to order coffee using the app and top it all off, Apple Pay is not an option! Considering never going to Summer Moon coffee again just because the app sucks so bad.

Summer Moon app

Needs to have ApplePay option