Summer Moon User Reviews
Customer Experience
~ Based on 170 written reviews from the US App Store.
What users say
Summarized from real user reviews of Summer Moon. Based on 9.8K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 💕Reward system
- 👍Convenient app ordering
- 🥰Excellent coffee and service
- 🤩Smooth app experience
Negative things
- 🤯Recurring app updates causing issues
- 🤔Missing payment options (Apple Pay)
- 😠Buggy app with errors
- 💰Unexpected service fees
- 🤨Lack of customization options
Is Summer Moon Safe?
Summer Moon appears safe based on user ratings. AppsHunter Safety Score for Summer Moon is 97/100.
This assessment is based on 9,767 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 9,327 App Store ratings for Summer Moon.
Is Summer Moon Legit?
Summer Moon appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Summer Moon is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Always great coffee whatever city I go to Summer Moon.
I pity those who don't have access to Summer Moon. Starbucks…who?
It would be better if more customizations were available. I hope they reconsider charging for milk substitutions.
^
Constantly getting an alert after centering the payment info, then have to enter it again. I’ve tried different cards, deleting and reinstalling. I’m probably successful with app ordering twice a month and I go there 6 days a week.
Like many reviews mentioned, I have not been able to enter any payment info in the app. It just constantly says it can’t communicate with my bank. This has happened for well over a year and the technical support for this app is clueless on how to fix it.
Summermoon is my favourite coffee shop in Austin and their rewards program is cool
You have to input credit card information it does not accept Apple Pay, which is super inconvenient when you are on the go and ready for coffee!
Does not accept apple pay and somehow did not accept my tried and true Visa card and no way to edit card info
So delish!!! I need to venture out but am stuck on a 1/4 moon summer latte with cinnamon!!! So good it’s hard to try anything else!
I absolutely love Summer Moon coffee! The people that work at Summer Moon are all fantastic.
The app is great to use, but they charge you an online fee and then automatically charge a tip. Don’t like either of those, so I will only be using the app to scan for points and not to place orders.
Can’t use any of your credit cards, can’t order online. Don’t bother emailing customer service, they can’t help you either…
Always friendly staff with prompt service. The environment is great for working as a satellite office as well 🔥
Had previously logged in with Apple and cannot access my account. I can’t sign up for a new account because my phone number is associated with my old account, which I cannot access because I cannot receive a reset link since I never had a password.
App will not take any of my attempted payments have tried all my cards all of them give me the same error. Have tried website. Have tried adding cards while checking out. Have tried adding cards via settings and adding a payment method. Nothing works. So annoying. I usually have my young kids with me I don’t want to have to stand in a long line with them to order my coffee!
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It works only half of times. Constantly popping up an error message or straight up tells me to go on the website instead.
Easy enough to find items to order. Appreciate product descriptions. PLEASE ADD APPLE PAY.
The app is a disaster. You can’t load a credit card and they charge you a fee to order coffee using the app and top it all off, Apple Pay is not an option! Considering never going to Summer Moon coffee again just because the app sucks so bad.
Needs to have ApplePay option
