Love it
More sales ! No pierdo ni una venta desde que tengo SUMUP. Pequeño, versátil y fácil de usar.
Worst bank by far
They refused to give my funds money come company I work and faster payment delaying for days everything work before in and out transfer now nightmare if you want fast service not this bank
Disappointed service
Suddenly they have requested we authenticate ourselves, which we did , it says a few days and you will get an email . After 2 weeks no email and still the message. How are you expected to operate with a service like this . On line chat was a waste of time also . Used to be good but no longer
Rubbish
Can’t find anything
Great Addition
I have been using Sum Up with my business for few years now and have recently upgraded to the sum up all i. one with printer able receipts I would definitely recommend this for all small businesses
Tio Will Café
Espectacular! Lo mejor de lo mejor.
Trying to be a bank, I’m moving to Revolut
Used to be great reliable service. Takes their fees then money is in the account the next day at 7AM. Now they are trying to be a bank and I have to transfer my money from the settlement account to my ‘SumUp business account’ then transfer to my actual business account where all my direct debits and regular payments are. Never going to be moving all of these over so will be getting a card machine from revolut and using them instead.
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Hello, my £450 payout has been pending for 2 days. The transfer still shows “Pending”. Could you ple
😔
Total scam these services
They have no physical humans on customer support. It’s all AI and they never can help the way it should be. You can’t call them or get someone to actually speak. The help chat is an AI robot and will not help in any way.
Completely not working.
Keeps saying error at log-in
Terrible suppprt
1 hour talking to a chat bot, useless
QR code
Sería ideal si proveyera un QR code
Can’t login
Embarrassing when you can’t login to the app to take payment from a client. Logged me out of app then can’t log back in to app on iPhone. Password and login works on website but some glitch on apple password autofill.
Stas Abramovsky
Great experience so far
Not worth the hassle
I was told I could start accepting cards immediately after I got my terminal that was a lie. It has been a week and still not usable.
Annoying glitches when you least need it
Spent an hour this morning to set up new items in app. Arrived at class (no wifi) and want to offer students a way to pay, the app keeps giving me error notifications when I open it up. I force the connection from 5G to 4G and it suddenly works, but now it wants me to sign in again… and then it wants me to change cookie setting. Students get irritated because they need to catch a train.. from this morning setting up new items to be paid for to an hour later everything going wrong… and wanting me to change cookie settings is maddening. And it is not the first time. Not tech I would rely on when speed and convenience is important.
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Terrible Support and Updates
I’ve written here before & they told me to submit an email…no one ever replied. Here I am again writing about the terrible tech support and constant app updates. After one update, my receipt printer stopped working with the app completely. I wrote to support email, no response. I went out bought a brand new $300 Epson printer and STILL NOT WORKING WITH THIS APP. I wrote more emails, no response. I am beyond frustrated, this is your sign to avoid SumUp!
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Very bad customer service
Very very customer service
Poor service!
Many times recently we have had issues with sumups service and app. This makes us as a business look incompetent and it wastes many hours of my time!
I will be closing my account
I will be closing my account
Aggressive
Hobby seller, unable to turn off aggressive marketing & constant automatic switch to set up a bio Sinead account. Really annoying
