Poor service
These people are incredibly slow. They have had a $20K deposit for three months and still have not gotten me up and running.
Simple and easy
Great app. Simple to the point
Great App and Company
Panels on my home have been amazing. The process from Louis Laregina coming to my door, to Sebastian Welch helping me figure out the configuration of my system, down to Joe and his install team have been amazing, can’t recommend this company enough. The app could use some improvements, nothing noteworthy just small bugs, but it does what it needs to do and that’s really all I could ask for after the exceptional experience I received from ION!
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Effective
This app gives me everything I need to see for my systems production. Super easy to navigate!
Ion System
Pretty easy to use, the sales rep filled me in about it when he was in my house.
If I have Any questions I just call ION
Pretty easy
If I have Any questions I just call ION
Pretty easy
To little
This app leaves a lot to be desired. I receive daily power production but that’s it. It would be more useful if it provided information on power consumption and individual panel production. Otherwise, the app developers just don’t care.
Not worth the money it’s a SCAM
So when they installed my panels the gentleman turn on the system to test it. On the app it showed the system for the little amount of time that it was producing. I had to wait for the power company to come out and put a net meter in and give me permission to turn the system on . Turned the system on bright sunny days my home sits facing East and absolutely nothing showing in the app any production at all nothing,zilch. Contact the company they sent my instructions on restarting my system and still nothing. Have contacted them several more times and nothing. So wasted money on a product ie the panels and system that doesn’t work. Now I am stuck paying money for nothing .
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Horrible
I’ve signed a contract back in October and this app has not kept up with the process at all. My system was turned on today and it still shows that I need to sign a contract
Great App!
Easy to navigate and full of important info.
Daily production graph
I wish there was a better way to see daily production graphs.
Great
Very informative and easy to use
Very limited
Provides amount of KWh per day but not where it is going or how much power is being delivered. Mainly a marketing app to get you to share, sign up others, who has purchased, etc. Installation progress is available from the online communications.
Power bill
I just received the highest electric bill in 10 years. Can’t get anyone on the phone with number provided. 888-781-7074
Left voice mail with no return call
My salesman no longer works there. Can’t login to my account. I’m livid and need to speak to someone immediately.
Left voice mail with no return call
My salesman no longer works there. Can’t login to my account. I’m livid and need to speak to someone immediately.
Layout issue
Hamburger menu button overlaps with iOS last app button on top left, so I end up going to a different app when trying to open this app’s menu.
Great App
Easy to use and allows me to monitor my system whenever I want.
Uptodate
Wife and I are happy with this app, We are loving the sunshine as well
Very helpful.
Easy to monitor my system.
