My favorite app ever
I love Superbuy so much! All the staff there are so helpful and kind. I always get my clothes and random knickknacks from China here. I trust them very much and will continue to engage in their services. Much love to you Superbuy Team. 💕💕
Everything went well
I choose sea route and express shipping both of them are really good. I got urgently items express delivery to reduce delivery fees choose remaining items via ocean route
Nothing damaged. Superbuy team is very active.
Nothing damaged. Superbuy team is very active.
don't bother
hidden charges at every step of the process, they don't even tell you how to resolve things, they just let the surcharges accumulate and don't communicate
Brilliant Agent
I love Superbuy, I’ve been using them for years and they’re super reliable, fair to their customers and deliver all the items I order on time. I’ve never had an issue and they provide a great service. Thank you
Awful experience !!
You have to wait days for them to buy your items, just for them to tell you the items are out of stock after waiting. I wouldn’t recommend Superbuy to anyone.
A lot of issues from USA
App spontaneously not working. English is bad. Buyer agent: some don’t event know English and their translator for them is useless. I still have a product that is still not deliver since 43 days ago and still waiting. Shipping cost is extremely high too.
太慢了
物流服务奇慢无比，还非常麻烦，在淘宝海外直接买的比在这买的玩意更大更贵的东西，还晚下单三天，都到了，但这买的都两周了甚至还在国内等飞机😅
商品链接有bug，点进去会跳转根本不一样的商品详情页
各种流程完全不省心，跟踪轨迹更新有bug不兼容，导致常常无法查看包裹到哪里了。
客服不支持海外时差，明明就
在做海外业务，难道不知道海外有时差吗？客服只按照北京时间上班，导致联系客服非常麻烦。
商品链接有bug，点进去会跳转根本不一样的商品详情页
各种流程完全不省心，跟踪轨迹更新有bug不兼容，导致常常无法查看包裹到哪里了。
客服不支持海外时差，明明就
在做海外业务，难道不知道海外有时差吗？客服只按照北京时间上班，导致联系客服非常麻烦。
Fix your safety on this app
Great app don’t get me wrong but the cyber safety on this app is absolutely horrible.
Expensive shipping for wigs
Superbuy used to be a great way of purchasing cosplay wigs but ever since they started classing them as “sensitive items”, the shipping costs have increased significantly. It was £25 just to ship 2 wigs to the UK.
Site Security is Compromised
I made an account on this app to try to purchase some items from Xianyu. I added a few items to my cart, but didn’t check out or even enter any card details. However, the very next day, there were two declined transactions on my card, which had been in my Apple wallet. I rarely ever use this card and haven’t used it at any other merchant for a while. As a result, I have reason to believe that superbuy’s security is compromised.
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Amazing app
One of the rare apps that actually proceeds legally, has no r3ps and refuses to process stuff like this and sells actual good quality items for low prices, I love it so much and it really has good customer service too, they help you really quickly and solves all the problems u may have, like literally my holy grail lol
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Did not refund money
Made a payment through Apple Pay, which they said didn’t go through so they did not confirm any of the purchases I made even though they said it was gonna get refunded. It did not get refunded to my bank or account. 💔💔✌️🥹
Amazing
Amazing customer service, amazing user interface, just an all round great app and will continue to use
Consultation
Had to pay for consultation just to ignored. What a joke
Expensive domestic shipping
Tell me why they charged me $68 for shipping from guangdong to foshan!!! For a 58cm by 47cm by 41cm. The shipping company only charged $8 they added $60 on top. I understand international shipping but domestic????? Am so frustrated i paid $250 shipping within china and my forwarding company only charged me $180 from china to kenya!! This guys are literal greedy! Insane! I DO NOT RECOMMEND THIS COMPANY.
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Trusted but can be more expensive
Used them years but unfortunately has become very expensive compared to others, I still pay extra cos I know my goods are looked after but after covid price hike the cost never went back down
THE BEST PROXY APP EVER
Insanely helpful customer service! They are so helpful and send pictures if your product arrived damaged to their facility so you can get a refund before you even ship it overseas to you. AND THEY SENT ME A CARD ON MY BIRTHDAY HELLO?!?!
Great service
Been using it for over 3 years. Awesome customer service. The app works fine too.
Fast and Reliable
Great service and reliable. User interface is slightly daunting initially however after a week or so of use it becomes a lot easier to navigate.
Overall very happy 😁
Overall very happy 😁
Ifykyk
Yea best app pretty much lol
