Works well! Needs visit history
Great app, does what it needs to do. My main suggestion for developers is to add a visit history section. It would be super helpful to see past check-ins along with the name of the stylist who cut your hair last time.
Go back to appointments
I typically don’t have an issue, but lately I select my location and person, the app tells me there are 0 people in line ahead of me then I get there and have to wait for 4 other people and an hour wait. Either the salon is not using the app correctly or the app is not in sync with the location but go back to making an appointment so I don’t have to sit here and watch everyone around me go before me.
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Unusable
I’m always there before opening with a line of people but you can’t check in before opening which would save your place in line. My salon also never lets you pick a stylist just next available. There is only one I really want to cut my hair. And one that I absolutely will never let them cut my hair again. But I can’t choose on the app so it’s useless.
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too many annoying appointment reminders
ADD DARK MODE & widget
Map?!
Where is the map? Especially when you are not familiar with an area and looking for a salon, there should be a map, not just a list of the nearest locations.
Points?
The app works to schedule an appointment, but their reward system doesn’t work. Ive had about 100 points go unregistered because it’s not working. The app doesn’t show you how many I’ve accumulated. It says I’ve been enrolled when I pick my local shop, but doesn’t show me any points. It just says, enroll now.
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No added value
The Supercuts app is easy to use, but the check-in feature has been unreliable. Every time I’ve checked in, I still had to wait at least 20 minutes, even when I arrived on time or early
App does now work
To book an appointment the app shoes the store then yo choose it goes back yo the start address page
9 times i tried in
9 times i tried in
too many annoying appointment reminders
ADD DARK MODE & widget
too many annoying reminders of your appointment
ADD DARK MODE & widget
Guest Rewards Points
I regularly get a hair cuts and bring my 4 family members as guests and do not get rewards points for them when I pay for everyone’s hair cuts. Fix this and you’ll get 5 stars.
update
ADD DARK MODE & widget
Available features work great
I like the easy interface for selecting a salon, date, and time.
The ability to also pick either a specific stylist or just the next available provides flexibility when you are either in a rush or want to wait for a favorite stylist.
If you are picking an unfamiliar salon, the map feature provides a visual for its location.
Requested feature: Please add the ability to favorite a salon.
The ability to also pick either a specific stylist or just the next available provides flexibility when you are either in a rush or want to wait for a favorite stylist.
If you are picking an unfamiliar salon, the map feature provides a visual for its location.
Requested feature: Please add the ability to favorite a salon.
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APP unresponsive!
No way to check in or book via the app - if it’s down for maintenance post that on the website- the app is very unreliable!
you balded me
Bro I said a little bit off the top and i left ts place bald
Mcclearn house hold
We love Paige she does my whole family’s hair they absolutely love her
Badly managed Supercuts in 89436
I suppose your app would be fine if it connected me to a Supercuts branch that wasn’t poorly managed.
Yesterday, I checked in the be to first cut of the day, drove down, and waited. I waited 30 minutes for an employee to open the branch. None did. Checked in online again and came back 30 and 60 minutes later. Never got my haircut.
Next day, thought I’d try again. Checked in with a ten minute wait. Drove down again. Manager acted surprised when I asked why they were closed previously day despite it allowing me to check in; no idea your own store was closed when it’s saying it’s open online. The 10 minute wait I was told about became 60 minutes. The online app said the wait was based on two stylists, but two stylists were not on schedule, so your app is just giving bad information.
I can no longer trust app.
I don’t think I’ll ever go back to Supercuts after this.
Yesterday, I checked in the be to first cut of the day, drove down, and waited. I waited 30 minutes for an employee to open the branch. None did. Checked in online again and came back 30 and 60 minutes later. Never got my haircut.
Next day, thought I’d try again. Checked in with a ten minute wait. Drove down again. Manager acted surprised when I asked why they were closed previously day despite it allowing me to check in; no idea your own store was closed when it’s saying it’s open online. The 10 minute wait I was told about became 60 minutes. The online app said the wait was based on two stylists, but two stylists were not on schedule, so your app is just giving bad information.
I can no longer trust app.
I don’t think I’ll ever go back to Supercuts after this.
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I Love This Supercut’s
All The Ladies Are Extremely Professional & Are Like Family.
Worst haircut ever
When you walk in the place, all they do is take a few basic skills and then they try to sell you their products that’s which are very overpriced. They make up for the money they lost in the price and then this one lady with dark dark long hair, decides to cut my hair like a military style haircut I’ve never got one good haircut from this place whatsoever not one and I’m a guy. I’m pretty easy to. When it comes right down to it I’m very picky when it comes to my hair I would not suggest this place for anyone what you’re going to go in there and pick up one of the overpriced products which you can find online for much cheap and all they did was ask me if my hair color was the original hair color. What a stupid question to ask. And guess what I would get this place at unsatisfactory because they do not know how to cut hair.
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Worthless
Check in on the app Then get to the store required to recheck in and out last in line. Why am I downloading an ap
