App does nothing
I downloaded the app, tried to open it up and all it has is a picture of some woman and that’s it. Can’t open it up. Can’t set an appointment. It doesn’t even tell you if it’s crashed or not. That’s how horrible this app is.
Outstanding Service and Performance
I want to give a shout out to the Cost Cutter’s located on West Kimberly.
I went to Cost Cutters because where I went previously had such employee turnover and I just couldn’t make a connection with any of the cutters. Finally, I would have to explain to each employee how I wanted my haircut. Maybe this is not a huge deal to other customers, but at Cost Cutters you are treated with excellent care and appreciated for my visit. They know me personally and not just another customer. Finally, I have sent my friends so they could experience the same experience. All the Stylists will take care of me just like the last one. Please, if you’re unhappy with your stylist come to Cost Cutters!! You will be glad that you did.
ADR
I went to Cost Cutters because where I went previously had such employee turnover and I just couldn’t make a connection with any of the cutters. Finally, I would have to explain to each employee how I wanted my haircut. Maybe this is not a huge deal to other customers, but at Cost Cutters you are treated with excellent care and appreciated for my visit. They know me personally and not just another customer. Finally, I have sent my friends so they could experience the same experience. All the Stylists will take care of me just like the last one. Please, if you’re unhappy with your stylist come to Cost Cutters!! You will be glad that you did.
ADR
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Unable to log in with zero help
I tried to log into this app but it seemingly deleted my account. I tried to reset the password it It acts like it doesn’t exist. I have been trying for months but there is nowhere I can get help for this issue.
Off hour schedule
In general I like the app. However, it’s currently 7:45 am for me. Trying to schedule an appointment for today. The app simple says salon is closed. Open at 9. I find no way to actually schedule. Does the salon have to be open in order to schedule?
App never works
I have never been able to book appointments on this app ever. It always says "location does not allow for online booking." Drive all the way across town because the app said that a location had zero wait time and it turned out they were completely booked. Guess I'll stick with another salon that has an accurate and more user friendly app. 😡
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