Crashes on opening
App immediately crashes when trying to open on my iPad. It works on my iPhone though. What’s up with that?
Over time, has become quite usless
2 New iPads, wont run on either Just crashes. So, it’s become usless
Not updated for ipad ios 27.
Working on the phone but not the ipad
Was ok
Now crash’s on iPad
Stopped working on update
App crashes after opening with latest iOS 27.0.1
Could you advise on a fix please.
Could you advise on a fix please.
N/A
This application is not working well. It keeps on dropping device every day. I have to keep reconnecting my device on a daily basis. There is no updated version available. It’s not good.
Remote viewing not working!
App was working great until a few months ago but now I cannot view remotely. Everything works fine when I'm on my home network but cannot get any video when on other networks or data remotely. Tried everything I can to get it working but nothing as helped. Not much use if it won't connect remotely to my system!
Show more
Poor instructions and cameras drop off
Worked fine when first set up but then cameras dropped off the app even though notifications were being received. Finally gave up trying to fix as the instruction manual was extremely difficult to follow. Got my installer on to it and he eventually got the app working again as it should. Only 24 hours later, and again, cameras no longer visible in the app - only the doorbell cam. Really over this.
Show more
Changed out WiFi network and nothing works
I updated the Wi-Fi network. The box is hardwired into my router directly. there are no instructions that match the user experience on trying to update the Wi-Fi/device. I have scoured the Internet and this company’s website and nothing alliance with what is actually available. I attempted to reach out to technical support and it appears to be an international number. China (?) I have no way of using this app and it serviced any longer, and no way to contact. The company.
Show more
Barley functional at the most basic level
I have had this app for years now and each year it got worse and worse until this year. The app essentially doesn’t function, cameras won’t load or cut out and the app frequently can’t connect to the system at all. Don’t rely on this app at all because if you need to view the cameras it will take 5-7 business days just to get a glimpse out of one before it fails.
Show more
Notification issues
Notifications come on the phone but if I don’t look at it then later in the day I check the notifications are missing , it like the app deletes the notifications. Example I know there should be notifications from 6.30am until 4.30pm
When I check them at 6pm the first notification will be at 11.20am onwards so where are the other notifications
When I check them at 6pm the first notification will be at 11.20am onwards so where are the other notifications
Show more
Needs an update
We are unable to go back and have a look at what’s happened previously… something about data? we are on WiFi
Record and we can go back and look at the recording
Record and we can go back and look at the recording
Connection issues
The app never connects with the actual system and they do not have a customer service department t to speak with
업데이트 이후
녹화 16배속 안 되고 버벅거리고 렉이 너무 심해졌어요
Add Playback Download /button/ option and add more view for 24 ch in one screen
Please Add Playback Download /button/ option
So it can be easy to download playback and wont need to screen record past recordings.
And please make it compatible to view all 24 ch at once not only 16 ch on one screen.
I will change my feed back to 5 stars if thats accomplished.
So it can be easy to download playback and wont need to screen record past recordings.
And please make it compatible to view all 24 ch at once not only 16 ch on one screen.
I will change my feed back to 5 stars if thats accomplished.
remote playback not working
Now for unknown reason , remote playback not working anymore .
APP NOT WORKING!
Using version 1.16.7.11502 the App has completely stop working now for two days!
Just get a blank screen!
Now our security cameras are worthless!
Please fix!
Just get a blank screen!
Now our security cameras are worthless!
Please fix!
App crashes every time
App crashes every time I review footage
Just stopped!
Out of the blue it just stopped working says offline been that way for a week???
비밀번호
비밀번호를 잊어버렸는데 어떻게 해야하나요?
