Barley functional at the most basic level
I have had this app for years now and each year it got worse and worse until this year. The app essentially doesn’t function, cameras won’t load or cut out and the app frequently can’t connect to the system at all. Don’t rely on this app at all because if you need to view the cameras it will take 5-7 business days just to get a glimpse out of one before it fails.
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Notification issues
Notifications come on the phone but if I don’t look at it then later in the day I check the notifications are missing , it like the app deletes the notifications. Example I know there should be notifications from 6.30am until 4.30pm
When I check them at 6pm the first notification will be at 11.20am onwards so where are the other notifications
When I check them at 6pm the first notification will be at 11.20am onwards so where are the other notifications
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Needs an update
We are unable to go back and have a look at what’s happened previously… something about data? we are on WiFi
Record and we can go back and look at the recording
Record and we can go back and look at the recording
Connection issues
The app never connects with the actual system and they do not have a customer service department t to speak with
업데이트 이후
녹화 16배속 안 되고 버벅거리고 렉이 너무 심해졌어요
Add Playback Download /button/ option and add more view for 24 ch in one screen
Please Add Playback Download /button/ option
So it can be easy to download playback and wont need to screen record past recordings.
And please make it compatible to view all 24 ch at once not only 16 ch on one screen.
I will change my feed back to 5 stars if thats accomplished.
So it can be easy to download playback and wont need to screen record past recordings.
And please make it compatible to view all 24 ch at once not only 16 ch on one screen.
I will change my feed back to 5 stars if thats accomplished.
remote playback not working
Now for unknown reason , remote playback not working anymore .
APP NOT WORKING!
Using version 1.16.7.11502 the App has completely stop working now for two days!
Just get a blank screen!
Now our security cameras are worthless!
Please fix!
Just get a blank screen!
Now our security cameras are worthless!
Please fix!
App crashes every time
App crashes every time I review footage
Just stopped!
Out of the blue it just stopped working says offline been that way for a week???
비밀번호
비밀번호를 잊어버렸는데 어떻게 해야하나요?
Exceptional cctv app
This does everything you need it too. I have 4 locations and can view them all at the same time on a 4x4 grid. It has a scrub to search history and a lot of customization settings. After experiencing a really terrible night owl system from Sam’s Club, this thing is awesome. Highly recommend it!
Buggy
Can’t load hd video for more than 10 seconds. Wish it would buffer better. Also audio works and then doesn’t work. Depends on the day.
Lost iPhone and iPad access
Hi, recently I lost access to my surveillance system from my phone but the iPad continued to work normally, then the iPad lost access too while I was looking the settings to try to replicate on the iPhone. If I go to a regular PC using the ip address I can get access to the system which seems to be working normally. Can you advise ?
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Changed Internet provide
Since I changed internet provider I can no longer use the app and there’s no way of fixing this and I can’t get in contact with the company Digisecure no one answers the phone
Not loading on updated IOS
This app works on my iPad, but will not load on my iPhone 17
I have checked the setting are correct, scanned the QR code…. Searches for device
I have checked the setting are correct, scanned the QR code…. Searches for device
Rubbish superlive now
Not working online long time ago.
complaint too many times.
If they come to repair it too expensive! After repair they start it and fault after one week. Still waiting after one year to fix it.
Don’t buy from them anything.
online 20£ thing and they charge you 250£. Not worthy :( 👎
complaint too many times.
If they come to repair it too expensive! After repair they start it and fault after one week. Still waiting after one year to fix it.
Don’t buy from them anything.
online 20£ thing and they charge you 250£. Not worthy :( 👎
Please add a deleted folder
Can you please add a deleted folder to the Files? I deleted a video I thought I didn’t need, and ends up I did need it. I can’t restore the video and can’t go back and re-record the footage. Thank you
Unreliable
Always going off
No TROUBLE SHOOTING help at all
???
No TROUBLE SHOOTING help at all
???
No of camera images
Hi.
I’ve noticed recently that the maximum no. of notifications is 30. Is there a reason that the cameras stop recording at 30? They never used to.
Many thanks
Maureen
I’ve noticed recently that the maximum no. of notifications is 30. Is there a reason that the cameras stop recording at 30? They never used to.
Many thanks
Maureen
