Support by Sony: Find support

Support by Sony: Find support

by Sony Corporation

326 ratings
250 reviews
Free

Details

  • Released
  • Updated
  • September 25, 2017
  • August 23, 2026

Features

Support by Sony: Find support screenshot #1 for iPhone
Support by Sony: Find support screenshot #2 for iPhone
Support by Sony: Find support screenshot #3 for iPhone
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About

Quickly access support information for your Sony products. Receive instant notifications for software updates, news, and helpful guides related to your bookmarked devices.

βœ“Find support information for Sony products
βœ“Instant notifications for bookmarked products
βœ“Software and firmware update alerts
βœ“Receive helpful guides
βœ“Important news about your products
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What users say

See all reviews
+1

What's New in Support by Sony

2.17.0

August 23, 2026

Performance improvements and bug fixes

User reviews

Useful?

Not at all sure if this is useful. I have a web browser and Sony website. Why does this app exist?

기본적으둜 λ‹€ μ’‹μ•„μš”. μ΄κ²ƒλ§Œ κ³ μ³μ£Όμ„Έμš”.

μ§€μ—­&μ–Έμ–΄λ³„λ‘œ μ§€μ›ν•˜λŠ” μ œν’ˆμ΄ ν•œμ •λ˜μ–΄ μžˆλŠ”λ° One sony ν•˜λ‚˜μ˜ μ†Œλ‹ˆ μ „λž΅μœΌλ‘œ λͺ¨λ“  μ œν’ˆμ΄ λͺ¨λ“  κ΅­κ°€μ—μ„œ λ™μΌν•˜κ²Œλ³΄μž₯λ°›μ„μˆ˜ μžˆλ„λ‘ ν•΄μ£Όμ„Έμš”. μΌλ³Έμ΄λ‚˜ 미ꡭ처럼 큰 μ§€μ—­μœΌλ‘œ μ—°λ½ν• μˆ˜μžˆλ„λ‘ 메일을 λ„£μ–΄μ£Όμ‹œλ©΄ κ°μ‚¬ν•˜κ² μŠ΅λ‹ˆλ‹€.

Don’t bother

Impossible to navigate. Couldn’t even figure out how to submit a complaint. Waste of time.

Would give a 0 if I could

My xm6’s mic is malfunctioning, they told me to exchange even though I had several times. Sony should really consider allowing their users to report bugs.

Needs Basic UX Improvements

More than anything this app needs a way to mark all messages as read and/or deleted. With multiple Sony products, I currently have 495 messages, many duplicated across similar products. Every action you make in the app is one by one. It’s infuriating.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Unable to add/sync registered products

Bug

Notifications not clearing properly

Bug

Live chat feature not functioning

Bug
✨

Requested Features

3 requests

Add option to mark all messages as read

Feature

Implement landscape mode support

Feature

Provide ability to open support cases directly in the app

Feature

FAQ

What does Support by Sony do?

Support by Sony helps you quickly find support information for your Sony products. It provides instant notifications about important news, software/firmware updates, and helpful guides for your bookmarked devices.

What kind of notifications can I expect?

You will receive instant notifications for important news, software and firmware updates, and helpful guides related to the Sony products you have bookmarked within the app.

Is Support by Sony free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned.

What Sony products are supported?

The app is designed to provide support information for your Sony products. While specific product lines are not detailed, it aims to cover a range of Sony electronics.

How can this app help me with my Sony devices?

This app simplifies accessing support by consolidating information and providing timely updates. It ensures you are informed about software improvements and potential issues with your Sony devices without needing to constantly check multiple sources.