Not intuitive
Confusing app to navigate, not clear way of navigating, pictures not updated
Better not get a fine
I’ve tried to pay for parking for two days, which seems impossible, so bought 2 tickets, 2 days running. Hope this works as don’t want a fine
Garbage app
App design is awful. There is no justifiable reason you need to know both my email and phone number just so I can pay for some parking. Councils need to stop trying to design apps when they can’t afford to pay for competent programmers. It’s also yet ANOTHER parking app to clog your phone with. Just get a contract with one of the big parking apps instead of trying to create your own.
Show more
Received a fine
Absolutely appalling app that has resulted in me receiving a £50 PCN. Completely unclear that you have to top up a “wallet” to pay for parking! Never have I ever come across something so stupid.
Not fit for purpose
Parking apps need to be designed to get people through the process as quickly as possible. The fact that this app, for example, has you choose your address from a list ordered entirely at random (rather than 1-xxx as you would expect) means that precisely zero time was spent testing it against user stories. The fact that it also doesn’t allow you to autofill your card details, not have PayPal or Apple Pay, means a desperate scrabble for a physical card - and if that’s the case, just let us pay by card at the parking machine instead.
Show more
