Worst Restaurant App
Spend the time getting the order in and then I need to “call customer service” every time. Give up and go to the restaurant- different price. So seems like a scam in the what to have for dinner adventure - lure in with fake prices then charge what you really want at the restaurant. Next time will just go elsewhere.
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Coupons don’t work
The coupons tab tries to load and says try again. Been this way for at least a month. What a scam.
Yummy Sauce
Love love love the poutine with Chalet sauce YUM!
Frustrating
App will not proceed to check out with birthday coupon, inconsistent gift card input and broken tracking system. Very frustrating.
Ordering is fine. Tracking unreliable
The app works well enough when ordering.
But tracking of delivery is useless. It says it will give you tracking like other apps (real time map), but in my experience that doesn’t happen. Watched delivery times state 2-4 minutes away, then stay that way for 10+ minutes with no information to go on.
Uninstalling after this.
But tracking of delivery is useless. It says it will give you tracking like other apps (real time map), but in my experience that doesn’t happen. Watched delivery times state 2-4 minutes away, then stay that way for 10+ minutes with no information to go on.
Uninstalling after this.
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Garbage App use Uber
Having to deal with Swiss chalet directly sucks. The order tracking is non existent, it’ll say your estimated delivery time was 20 minutes. So you sit on hold only to find out it’s just wrong and for some reason it’s been an hour when uber arrives inside 30 minutes. uber is more expensive but worth not dealing with their drivers and stupid delivery schedules.
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Easy to use app
The app is very easy to navigate and to place an order either for pick up or for delivery. The experience has greatly improved since the last time I used it.
Doesn’t work
Never works, just crashes and errors out. Amazingly worse than the website.
App doesn't work
The app doesn't work.
Doesn’t work
App keeps saying “oops, something went wrong on our end. Please try again”. Can’t taste it if you can’t order it.
Horrible
App doesn’t even work, can’t order ahead of time to save time.
Total waste of time for this app, piece of garbage.
Total waste of time for this app, piece of garbage.
App immediately closed down
I’ve never had an issue with this app until today. I downloaded it again as I had removed it a while ago to free up my phone and as soon as I click on it, it just shuts down. Nothing happens, no messaging, no errors. Not sure what the developers recently did but it’s failing. Unfortunately I’m looking to order online for an event. I will have to take my business elsewhere until you get this sorted.
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Finally
Vastly improved app. Well done.
App doesn’t work
This hasn’t worked for more than 2 weeks. I deleted the app and downloaded again but it still couldn’t open.
Important part not working
The app works fine until you want to track the delivery driver so that you can meet them.
App doesn’t work
App attempts to load but then pop up says “oops something went wrong “
Dev team: roll back your last release!!!!
Dev team: roll back your last release!!!!
App doesn’t work.
Previous versions of the app worked fine - but App currently fails to launch on my phone. It starts up for all of 1 second then exits out.
No longer working
I loved this app but it no longer works. I click on it to open, but it simply disappears. I’ve advised Swiss Chalet, but they weren’t aware of any issue. I now have to place orders by phone. ☹️ WHAT HAS HAPPENED TO THIS APP? Swiss Chalet needs to fix it. Lots of comments about the app not working. Mine won't even open! (July 2026)
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App
What’s the point ordering on the app! By the time I get there, have to wait over 25 minutes for my order. Customers came after me and ordered at the cashier get immediately! Delete the app! Total useless!
Very easy to use
Simple and effective
