Cannot receive full amount
Why I only get £21 on my hub when top up £30?
Please improve it
It has a terrible UI and it is not user-friendly at all. The auto top-up feature, which is really convenient, doesn’t work.
Useless
Utterly useless as an energy app!!!
App
App doesn’t work
App still not working
I started using switch 2 in 2021, only because I had too, being on communal heating, certainly not through choice. They had an update approx a year ago and since then the regular payment part isn’t working, forcing my to pay and go every time 😡😡😡. GET IT SORTED, This app and the company are so Jurassic it’s frustrating. Come on the regulatory bodies and sort this company out. Absolutely rubbish. Not even worth the 1 star I’ve given it.
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