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Essex & Suffolk Water

Essex & Suffolk Water

Manage your bill

14 ratings
97 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • February 10, 2020
  • June 30, 2026

Developer

NORTHUMBRIAN WATER LTD
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About

Easily manage your water account, from creating an online profile to making secure payments. Submit meter readings by scanning your device and view past bills. Set up payment plans and update your details conveniently.

✓Create online account
✓Secure card and Apple Pay payments
✓Scan meter for readings
✓View bills
✓Set up payment plans
✓Manage payment details
✓Set up Direct Debit
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What's New in Essex & Suffolk Water

3.0.1644

June 30, 2026

- Improvements to meter reading capability - Fixed some pesky bugs

More

User reviews

Most RecentHighest RatedLowest Rated

Out of date

It’s constantly a week out of date .. it’s not in sinc… they say nothing wrong, update the app… re installed still out of date
.....::......::.

Perfect

Used this for the first time.
Hate technology but this was simple,straightforward and so quick to pay.
Almost a pleasure to pay my bill
billericaygirlbillericaygirl

Easy Transaction

ESW made payments very easy and smooth
John OyewoJohn Oyewo

Rubbish

Put all my info in the app the password it suggested did not work and it couldn’t be changed
dwattodwatto

Gurpreet singh

The app is so bad the way they ask for information and then they create autmatic password. I have tried to open app so many time it never open. Now they send me letter of….i reccomend do use this app
SurajjjjjjjjjSurajjjjjjjjj
See 92 more reviews

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FAQ

What can I do with the Essex & Suffolk Water app?

The app allows you to manage your Essex & Suffolk Water account. You can create an online account, make secure payments using a card or Apple Pay, submit meter readings by scanning your meter, view past and new bills, set up payment plans, change your payment details, and set up a Direct Debit.

How do I make payments through the app?

You can make secure payments directly within the app using your credit or debit card. The app also supports payments via Apple Pay for added convenience.

Can I submit my meter readings using the app?

Yes, you can easily submit your meter readings by scanning your meter directly with your smartphone's flash. This feature simplifies the process of providing accurate readings.

Is the app free to download and use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned, indicating it is a free service for customers.

What if I already have an online account?

If you already have an online account with Essex & Suffolk Water, you can use the same login details to access your account through the app. This ensures a seamless transition for existing users.