Shockingly bad.
Great app! But you can’t even get messages to play easily because (literally) the PLAY BUTTON isn’t even accurate. You might get it to work 1/10 times. Where it wants you to push on a standard sized circular object is beyond me.
Also… no voicemail forwarding / email feature, and no fast way to delete junk numbers coming in.
Zero effort has been made to remedy the basic flaws of the UI let alone the missing features that are standard fare on any other voicemail system.
Please, Sangoma… give me something to believe in?
Also… no voicemail forwarding / email feature, and no fast way to delete junk numbers coming in.
Zero effort has been made to remedy the basic flaws of the UI let alone the missing features that are standard fare on any other voicemail system.
Please, Sangoma… give me something to believe in?
Show more
The opposite of user friendly
This app is not acceptable in 2022, switching phone providers for this reason. Companies need to stay with current technology if they want to be successful.
Worthless
This app has so much potential with linking to your extensions contacts and activity. 75% of the time I have to reply “let me call you on my cell”
I really hope they improve this and prevent the call quality, answering and nobody is there and just not working.
I really hope they improve this and prevent the call quality, answering and nobody is there and just not working.
Used to work…
This app used to work December 2020, but now when it loads it doesn’t even let you select menus, type numbers, do anything.
Worst app ever
Worthless. Does not work. Crashes often. Drops calls after a couple minutes. Cannot receive incoming calls unless app is open and in focus so you have to constantly touch your screen.... impracticable. If I ran this company I would be embarrassed by this product and pull it ASAP.
Most having issues need good look at firewall
I had to go through a lot of testing and changes to get this to work correctly on firewalls and pass the correct traffic but once I did it works as promised. I would advise many of the low reviews to look hard at firewall allow/deny issues coming from IP addresses attempting to use this app before saying the app doesn’t work. Especially people stuck on “configuring”. That was my first of many hurdles I had to overcome on my company network to get this working correctly but once it works it does work well. It has transformed my office during work from home times in a great way.
Show more
Very poor, erratic, flaky
Really just a terrible piece of software. I've been struggling with their app and upgrades for almost two years, and it's amazing how unreliable the application is.
Screens / pages don't populate, it never rings (all notifications are enabled), no call log or history shown (1 out of about 20 times something shows up), and though some days I can make outgoing calls, most days I cannot. Talk about having a mind of its own!
Have read their support data and tried all the suggestions possible.
With all the awesome VoIP apps on the market (and therefore software engineering talent), how come this can't be at least reliable and usable, even if limited with the feature set?
Screens / pages don't populate, it never rings (all notifications are enabled), no call log or history shown (1 out of about 20 times something shows up), and though some days I can make outgoing calls, most days I cannot. Talk about having a mind of its own!
Have read their support data and tried all the suggestions possible.
With all the awesome VoIP apps on the market (and therefore software engineering talent), how come this can't be at least reliable and usable, even if limited with the feature set?
Show more
Great feature, when it lets you answer
We’ve been using this app for about seven months, and when it’s working, it’s great. But very frequently when incoming calls come in, it does not let you answer them, and becomes a missed call. It’s extremely frustrating, especially for those answering queue calls. Support always passes it off on your Internet connection, even though it happens on every Internet connection the phone is used on, whether that’s Wi-Fi or cellular. It’s obviously a bug that needs to be fixed
Show more
The worst
We have to use this for our company since we began working from home. This app is garbage. It never stays connected, people will not be able to hear you mid conversation and vice versa. You have to uninstall and reinstall or shut down your phone to try to get it to work. Wish my company would find another app that is more efficient. If I could give in no stars I would
Show more
If you seek frustration, download this app
Absolutely worthless as a phone. Do not bother trying to use this application.
A little slow
The app has been “Configuring” for about 2 weeks now
Plagued with issues
So many issues too numerous to count, this app is the worst telephony app I’ve ever used, but worse is Sangoma support just ignores all suggestions for fixing or improving them. They just don’t care, it’s been unusable for years.
It works when it wants to
I use this because im been working from home but half the time when i pick it up the mute button is on and it wont let me release it and people keep thinking im hanging up on them. Its sooo frustrating! Fix this!!!
Absolutely awful
This thing is the most unstable, “sort of works, then doesn’t” app I’ve ever used. The latest 5.1.3 series of iOS updates now prevent my device from making calls, cellular mode no longer works, etc.
Please scrap this abomination and start over.
Please scrap this abomination and start over.
Couldn’t be worse, really.
I am an IT professional, and boy. This app is hot trash. It never works the same way twice, and is buggier than a hot Atlanta night.
Not there yet.
Will revise if things change.
Constant disconnects even when on local to server WiFi.
Notifications work, but don’t show up in the log.
Speaker button gets stuck, don’t disable without fighting.
Constant disconnects even when on local to server WiFi.
Notifications work, but don’t show up in the log.
Speaker button gets stuck, don’t disable without fighting.
More Frustrating than an itch I can’t reach!
I am forced to use this app through my office. It doesn’t stay connected to the internet, so most of the time I have to call over and over again, often restarting the app several times before a call will even connect. I’m wasting so much time and this app has cost me so much money! Other than not being able to make a call when I need to, it works fine. lol
Show more
Trash
Doesn’t work. What is the point of having this available if it doesn’t even work?
Does not work
The app fails to open properly (if crashes immediately) more than half the time. The few times it opens, it will not allow the app to register to the server. I am running lates iOS, latest app version, and latest Switchvox server.
Very buggy and sporadic
It works on some cell phone models and not others. It works on some wireless networks and not others.
Sometimes everything works and sometimes it doesn’t. So if you are okay with no consistency and dependability you will have zero complaints.
Sometimes everything works and sometimes it doesn’t. So if you are okay with no consistency and dependability you will have zero complaints.
