Sykes User Reviews

Customer Experience

Positive experience69.5% of reviews
Neutral3.2% of reviews
Negative experience27.3% of reviews

~ Based on 249 written reviews from the US App Store.

What users say

Is Sykes Safe?

Sykes: Book Holidays You Love appears safe based on user ratings. AppsHunter Safety Score for Sykes is 91/100.

This assessment is based on 410 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.1% of ratings point to a risky experience

~ Based on 410 App Store ratings for Sykes.

Is Sykes Legit?

Sykes: Book Holidays You Love appears to be a legitimate app. AppsHunter Legitimacy Score for Sykes is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great place to stay

We found the property to be in excellent condition when we arrived. It has a lovely warm and welcoming feel. Our children particularly liked sleeping in the bunk beds and it was nice being so close to the Forest of Dean. It was perfect for our extended long weekend.

Easy access

Love using Sykes Sykes so simple

A fantastic dog friendly cottage in the heart of narberth

We had a fantastic stay at this lovely cottage in Narberth. It had everything we could possibly need, with all the amenities you could want, really comfortable beds, great TVs and a lovely, comfortable sofa area to relax in.

We also met Jack, the owner, who was really helpful and welcoming and made us feel at home from the start.

It was perfect for our two Maltese, as dogs are very welcome and the garden is safely enclosed, which gave us real peace of mind. ๐Ÿพโค๏ธ

The location was brilliant too, with lovely pubs and restaurants within easy reach, making it so convenient for going out and enjoying Narberth.

A really comfortable, welcoming and dog-friendly cottage in a great location. We thoroughly enjoyed our stay and would definitely love to come back! โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ
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Customer assistance

This is my second time renting with Sykes and have run into the same problem each time. I have called for customer assistance (during business hours) and been referred to the online messenger. Each the messenger says an agent will be right with me. It has been four messages and two days and no response. The same with the last time I rented either them.
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Response from developer

Thank you for your feedback. We are very sorry to hear about your experience with our customer support. Could you please provide your booking reference, the dates, and any message timestamps or agent names so we can investigate and escalate this with our team? Thank you.

Rose cottage Dalston

Beautiful cottage a credit to the owner

Stay at Thorncroft in West Bay

Weโ€™ve just had a lovely week. The house was clean, well equipped and cool during the hot weather. I recommend the location, local area and the house itself.

Great app

Really helpful and easy to use

Successful booking

Wanted somewhere interesting in Devon; Sykes sent various options, we chose one and booked it straight away.

One thing that lets app down

So using the app is easy being able to find what you want and everything else you need BUT I think the only drawback and the reason Iโ€™m giving this three stars is because I like to look on my iPad but can only view it in a Mobile view rather than landscape view so I have to take it off the keyboard.
Itโ€™s a shame because most apps enable landscape but not this one ๐Ÿ˜ž
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Dave

Always the best place to book been using for years never had a bad place

A

What a terrible company. No way to phone them to talk. All we want to do is change dates . No way to do that. Never again. Donโ€™t touch them.

Recommend using Sykes

Always had great service with Sykes. Reasonably priced holiday homes & great locations.

Fab little cottage, and plenty to visit from here.

Weโ€™ve had a really good time in this cottage, and really central to the coast is just minutes away.

Lovely relaxing stay

We had a great stay in the cosy cottage

Very good point on sks

The first time the two months

Response from developer

Thank you for your feedback. We are happy you enjoyed the app.

Amazing

We love everything about Canny cottage
Itโ€™s second time now and have it booked again for next march. So handy for the beach and we visited so many other places and of course the weather was brilliant with the sea breeze keeping it a bit cooler. The cottage is so cosy with the lovely conservatory and little garden. Just right for us and our doggies โค๏ธ๐Ÿ™ thank you
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ONCE THEY HAVE YOUR CASH - They donโ€™t care about you.

Do not book any stays with this company!

Away with pets

Ease of selection of holiday location and booking

Amazing!!

Absolutely gorgeous little place, has everything youโ€™d need, super clean and cosy and the owner was so helpful!!

Did not honour the blue light discount they were advertising

Did not honour the blue light discount advertised. And the customer service and the other end of WhatsApp was horrible when trying to get help, started trying to get help on the Thursday and by Monday there was still no answers, just keeping you waiting saying they were looking into it and be back shortly and felt they were very sarcastic with the exclamation marks !!! and being told โ€œyour welcomeโ€ after I explained nobody was helping. Felt like they were being just plain rude.
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