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T-Mobile Scam Shield

T-Mobile Scam Shield

Your call control center.

208K ratings
316 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • November 17, 2018
  • March 26, 2025

Developer

MetroPCS
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T-Mobile Scam Shield screenshot #1 for iPhone
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T-Mobile Scam Shield screenshot #5 for iPhone
T-Mobile Scam Shield screenshot #6 for iPhone
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Reviews summary↘︎
⭐316
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📝40+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
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📦w/o updates
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About

This app provides advanced call management features to protect you from unwanted scam and robo calls. It uses AI and machine learning to identify and block suspicious numbers, offers full caller ID, and allows you to report fraudulent calls.

✓Scam Block
✓Scam Reporting
✓Caller ID
✓Allow list
✓Personal Number Blocking
✓Category Manager
✓Reverse Number Lookup
✓Voicemail to Text
Show original description

What users say

Summarized from real user reviews of T. Based on 208K reviews and a 4.7/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Blocks many scam calls
  • 👍Useful app for T-Mobile customers
  • 🔒Helps improve phone security

Negative things

  • 🐛Inconsistent blocking of known scammers
  • 🚫Blocks some legitimate calls
  • 💰Premium features should be free for T-Mobile customers
See all reviews

What's New in T

6.1.0 (1101)

March 26, 2025

Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Let’s in just under a dozen scam calls per day.

Not great at all.
A-BONEZA-BONEZ

It doesn’t work

Still get scam call
JayR5555JayR5555

Sucks

Horrible doesn’t block anything and I’m not upgrading to get what should be free!
Téhé.Téhé.

Unbeneficial

It didn't protect anything at all when a person who was once very important to me got in my cloud and destroyed my privacy claimed the throne so this app does nothing or assisted with a mega sabatage.
shimmyyayshimmyua?shimmyyayshimmyua?

Almost Perfect

ScamShield usually comes up as one of the reasons I’m still at T-Mobile after the price rise and mandatory price change.

Only complaint would be its incorporation into T-Life. Still works but requires some extra navigating.
GKnightonGKnighton
See 311 more reviews

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myMetro®
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MetroSMART Ride
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McAfee Security for Metro
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Metro Protection
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See developer apps

User experience

🐞

Reported Bugs

3 issues

Numbers marked as blocked sometimes still get through

Bug

App settings not retained, requiring frequent reconfiguration

Bug

Reverse lookup feature often fails to identify numbers

Bug
✨

Requested Features

3 requests

Allow blocking by caller ID instead of just number

Feature

Improve notification system for blocked calls

Feature

Add support for blocking spam text messages

Feature

FAQ

What does T-Mobile Scam Shield do?

T-Mobile Scam Shield offers advanced call management to protect you from unwanted calls. It uses sophisticated network technology, including AI and machine learning, to identify and block scam and robo calls before they reach your phone. It also provides full caller ID information, even for numbers not in your contacts.

What are the key features of Scam Shield?

Key features include Scam Block, which automatically blocks likely scam calls; Scam Reporting, allowing you to report suspicious numbers; Caller ID to see who is calling; and an Allow list to ensure important calls are never blocked. Premium features offer personal number blocking, category management for telemarketers, reverse number lookup, and voicemail to text.

Is T-Mobile Scam Shield free to use?

Yes, T-Mobile Scam Shield is available to all T-Mobile customers and is offered as a free service. There are no additional costs associated with using its core scam protection and caller ID features.

Who is this app designed for?

This app is designed for T-Mobile customers who want to gain more control over their incoming calls. It is particularly useful for individuals who frequently receive scam, robo, or telemarketing calls and wish to reduce or eliminate them.

Can Scam Block block legitimate calls?

While Scam Block is designed to identify and block fraudulent calls, there is a possibility it could block calls you wish to receive. Users have the ability to disable Scam Block at any time if they find it is blocking desired calls. The Allow list feature ensures that numbers you designate will never be blocked.